NewSouth Window Solutions, Tampa FL

We met with NSW sales rep in April, 2023. The explanation of product, service and process was complete and thorough. We were contacted ahead of our 11/6 install date to let us know our windows were ready.
Crew Leader Marcus and technicians Eniel and Vordani arrived promptly on the 6th. Marcus explained the entire install process and walked the house to make sure he had all the right size windows. They were very respectful of our home and our presence. The crew worked efficiently and expertly, cleaning up as each window was installed. The exterior of the house was maintained trash free as well. Marcus communicated with us and provided updates as the 2-day install proceeded. At the conclusion of install, Marcus walked us to each window, inside and out, to make sure we were happy with the install. They corrected a few very minor caulking issues as we proceeded. Marcus ensured we understood the inspection and service technician visits that would follow.
Any concerns that we had about NSW based on other reviews prior to the start of our project were wasted time and emotion. They did a great job! We would contract with NSW again and highly recommend them. Ask for Marcus' Crew!

Over the last 3 years I have met with Julian and have done 3 separate projects with New South. Each time they have treated my home with respect and communicated throughout the ordering process. Looking forward to my next set of windows!

Eduardo and Leo were helpful; explained things very well and did a great job! Quality of the work looks great.

Just completed an appointment with Julian to review my window needs. He was very professional and knowledgeable about the New South product as well as his competitors. I already had 2 other companies give me a proposal and Julian and New South as well as their product were far superior to them both. I'm looking forward to having my new windows installed by New South.

Setting up the appointment for Julien to come over and provide us a quote was very easy. He arrived on time and was very professional and courteous. After reviewing our needs and taking measurements, he provided us a quote that was a little bit higher than some that we had previously received. Because of his presentation, the quality of the product, and the warranty that was offered, New south windows was an easy choice for us. Thank you Julien for all that you do.

We are thrilled with our new high impact windows. JoJo is the best and very proffessional.thank you again Jo Jo.

The representative came out and was extremely professional. After seeing the superiority of their windows compared to others in our research, I was comfortable moving forward with their installation. I am looking forward to having New South's products in my home.

Installation was done by Eduardo and Leo and they were very quick and friendly. The tech that came out as well to finish the final touches after our final inspection was very helpful and efficient as well.

Marcus and his crew did a great job on the installation. They were timely, professional, and were careful to clean up afterward. Great goup!

Extremely dissatisfied. Unprofessional installation on French doors that did not seal and we have to accept a window grid that does not match two opposing original windows. Did not learn it could not be matched until after payment and installation. Eight months since initial installation with one replacement coming without grids and the second is crooked with the wrong grid. The only option I was offered is a good deal on replacing the other two original windows to match New South's mistake.

Chad Anderson was a pleasure to work with. Good listener.
Anticipated and answered all my questions and concerns.
I am really excited about my new patio doors and really glad I went with this company!

Today was installation day! Tito and Christian did a great job! A very respectful and tidy team. I did not get to inspect the final upstairs windows as it was dark at that time, but the rest of the windows were best and well fitting. They worked out a good solution for installing a very large window upstairs (it didn’t fit in through the house) - they went over the roof and installed it using plank scaffolding over my screen cage. Well done!

Outstanding from start to finish. Very thorough. I couldn't be happier with the windows. Extremely well built. Of coarse time will tell. The gentlemen that installed the windows did a great job. They were professional, polite, and courteous. Went above and beyond not to get my white carpet dirty. Very much appreciated.

Installation was very thorough, David and Alonso did a fantastic job. I highly recommend them.

Today New South Windows replaced our old sliding doors in our living room and windows in our master bedroom with impact windows and sliding door. They look marvelous and sturdy. We are sooo happy to be able to leave them open with the screens in. Eduardo and Leo were on time and cleaned up behind themselves. Eduardo explained what he was doing and how to use our new products. We are very pleased with management and Drena and Liz who kept us update with when the windows and door were ready. John Frayne who we met at a Fair introduced us to the New South Windows. He answers our questions from the beginning of this process, and continues to keep in touch. We appreciate the professionalism.

Marcus Santos and his crew did a fantastic job in protecting our valuables during installation by coverup everything. The process of the windows installation was very professional and clean. They made sure all windows were sealed and working properly. We had a wonderful experience with NewSouth Windows.