Norm & Sons, Zephyrhills FL

Fast service, friendly staff, VERY reasonable prices. Oil change and tire rotation about 50% of what the dealership charges.

On Thursday last week, I was helped by such a kind man. His name is Aaron. He was absolutely wonderful; filling up my rental cars tires since 2 of them had low tires pressure but checked all the other tires to make sure I really was good to go. Norm and Sons took all my worries away with such a great attitude environment. Also Kylie is the office is a sweetheart. Thanks for hearing me out with Riverside Payments.

It is nice to find a honest repair shop.they inform you and them quote you a fair and reasonable price for the work Tobe done

While they are not the largest or have a fancy waiting room, they have been for me (and neighbors) a reliable, fair priced place to take my auto. I have never been pressured by them for any up sale services. When they found multiple things that requires to be fixed, they put the items in order of priority to be fixed. Never been disappointed with the outcome of their work.

They were great. They mounted my big 14x32 slicks no problem. I dropped them off and they were done in no time. Great service and nice guys

Another mechanic changed the pulley on my Chevy cavalier and after he changed it my shifter locked, the ignition switch broke and the key was stuck in the ignition. I asked the mechanic at Norms and Sons what happened and I asked him why my ignition switch was broken after the other mechanic changed my pulley. He knew exactly what happened and told me the other mechanic bumped my shifter while charging the pulley which caused the shifter to freeze and when the other mechanic tried to fix shifter he broke the ignition switch. I was very pleased that he knew what happened to a car when another mechanic messed up. I could then go back to the other mechanic and tell him he was responsible because he bumped the shifter while changing the pulley. Which caused the key to get stuck. He really helped me and I plan to go to him for all my car care needs. I highly recommend him. He knows cars very well

A1 customer service, kind, friendly, Christ like, thank you, appreciate your contribution to the Zephyrhills area, much needed, A1 quality service, 5 stars

This was the first time I used their service and they were very nice and informative. They fixed my brakes by replacing the pads and I had a vibration when I stepped on the brakes for several years. No more problems. When I was returning back home up north they had a checklist for items they check on your car for traveling. It was only $31 and I did not need anything done but told me what to have my garage check when I got home. This is a wonderful garage to take your car for any service. I trust them and they were recommended by several friends in Zephyrhills and my Auto garage back home. I recommend them for any Auto Service. Thank you Norm and sons.

ETA: we ended up going back here for a brake issue on a different vehicle, and they did a much better job with that. They were able to fix the issue quickly and inexpensively, and we haven’t had any further issues with it (this was about six months ago). In the spirit of fairness it’s only right that I edit my review to reflect their improved performance.

This place is ridiculous. I’m only giving them a star because Google won’t let me post otherwise. We tried to get our a/c system changed and at first they got it in okay but the system itself was faulty. Okay, not their problem but still frustrating. We take it back there and they check for leaks and found only one of two (they completely missed that the compressor was leaking) and sent it back saying it was good. We went to another place because it was still leaking and wanted a second opinion. They found out that the compressor was leaking. We decided to take it back to Norm’s and set up an appointment for a Monday. After driving an hour to get there, I was told that they couldn’t actually work on it today and was sent away with a new appointment on Wednesday the same week. Again we drove an hour only to get there and be told that their only a/c guy was out sick since the day before. They had our phone number, and had confirmed it at the appointment on Monday. They didn’t even have the decency to call us on Tuesday to let us know that he wouldn’t be able to fix our car Wednesday. This company is cheap, but then you get what you pay for I guess.

I have never been here or had any work done here. But they called me to come in for an inter view for a tech position. The lady on the phone was super nice both times we talked. It is a long drive for me. So I went a different direction. But from our two 30+ conversations, this business is family owned and veteran operated, they are family orientated, and are dedicated to details. If I weren't a certified tech, I would have no problems taking my vehicles to them. If I were closer, I would have taken the job. Norm and sons tire and auto repair gets am A+ IN MY BOOK! From someone in the business of making my customers car run the best they can, to norm and sons, thank you for being a shining light in a very dark business! HIGHLY RECOMMEND! 15/10!

This place was recommended to me when I needed some brake work (so I thought). After inspection and test drive I was told they were fine. I had 50% front & 60% rear. They could have told me I needed the moon & I wouldn't have known! Also.upon returning with my van, the mechanic had my door open and lift lowered all ready for me to drive on in! How wonderful. Above n beyond
Sooooo.yes, I highly recommend this place as being honest & reputable and I will certainly return when I do need work done.

I noticed my tire pressure dropped I pulled off into a gas station called the closest repair shop. It was after 4pm on Good Friday they were able to patch it and I was on the road by 4: 30pm! So appreciate the nice and helpful staff. For saving the day! My Traverse Stella appreciates having her tire fixed! Thank you

Called first thing in the morning, said they could get me in at 3 pm to patch my tire. Dropped it off about 10 am and they called me before noon that my truck was good to go. Very reasonable price too

Very good service, friendly people. When repairing my truck they accidently loosend a hose. Went back after Check Engine Light came on and they fixed it quickly with no hassle.

Forget going to the dealerships! This is real life, real fair, and really really nice kind honest and hard working shop!
They treat every customer as if they are family NOT like the dealership where you are a dollar sign!
When I go into their shop to get a flat fixed or like today for break inspection I know we can trust them - they take you back to a time where people actually have values and you soon learn they are working hard to make repairs a pleasant experience!
We will return and highly recommend you try them out as well! They deserve 10 stars!

Great shop tucked away in ZHills. Very nice staff, honest with their pricing and work, definitely using these guys more often.