Northwest Seafood Tioga, Newberry FL

Lunch special (Mahi) is fantastic! Hush puppies and fries are great! I can't say enough about the food!
Service, on the other hand, was absolutely awful. The guy that took my order was not a people person and should be relegated to back of house. I asked him after very little feedback during our transaction, "How long? " and he said "10 mins". We stepped outside to sit at a table, and 22 minutes later, I went in and asked about our food. It's sitting under a heat lamp, and I'm ignored for another 5 minutes before he bags my food and hands it to me. I asked how long it's been under the lamp (fried fish btw so time is essential here). He lies and says 10 minutes. I asked him why he didn't bring it out to me.lies again. "I didn't see you". I asked for his manager, and he walked away. I did eventually talk to the kitchen manager (Howard?), and he apologized. I'll definitely go back, but I will pay attention to when my food is ready.

Excellent fresh seafood. Great under the radar place for lunch too! Their cooked specials will knock your socks off.

They tried to overcharged me for my meal. I always get orka instead of french fries with the shrimp box. This time they tried to charge me an extra $2.99. When I brought it to their attention they insisted that I was wrong and I was told that I should have been charged in the past. Let me understand this so you mean the last 100xs I was there I should have been charged an extra $2.99. So you mean when I ordered online I should have been charged an extra $2.99 After debating with them I decided to cancel my entire order which was a total of $30.60. I called Lee (owner) and explained the issue to him. He barley let me finish talking before he said he would refund me. I explained to him I already got a refund for my entire order because I no longer wanted to dine there. He made every excuse to defend his team. He even made an excuse about the price on the website. After letting him know I will not be coming back he replied why am I wasting my time and hung up the phone. Lee you should know better than to hang up the phone. Also since you and your team don't seem to know the menu prices, what can be substituted, and what is considered a side you can find it on your website - Select order online - select shimp box- a drop down box will appear -select the side you want -some are extra but clearly okra is not You're not welcome.

It takes all three to be great, namely, price, a 3, quality, a 5, and timeliness, a 1.could not get an order right or submitted after paying, waited 40 minutes which was disappointing.and there was no rush.be careful to ensure your order is placed.the process of collecting money is NOT tied to the cooking order queue. Beware.

Pretty good fried fish, the cheese grits were pretty good too and the hush puppies weren't too overwhelming chive taste. Friendly staff.

The employees at this place have the worst customer service skills I’ve ever seen. We ordered all 3 meals…all grillled and they tried to send us away with 2 of them fried. When we pointed it out, they acted like we were the ones incorrect. While we were waiting for them to correct our meal a gentleman came in to pick up his call-in, it wasn’t ready so he asked how long it would be, the girl literally rolled her eyes and shook her head to his face. We paid 21.99 for scallops and got 5…. It’s the worst $60 I’ve spent in a long time.

My go to seafood shop. Decent but not large selection of fresh & delicious seafood. Sometimes they bring in some surprise choices which can be a plus. Quick and friendly service always add well as that small bag of ice if you need it. I've never tried their cooked meals but they kim and smell great.

The sea food here is very fresh and the prices are also good. They will cook anything they have. No table service but the BEST carry out you will ever find!

Fantastic tuna, cod, mussels, cold smoked salmon and so much more. Great daily specials. Thanks ladies and gentlemen for your expertise and suggestions.

Always have a great selection of fresh seafood! I had a grilled triple tail sandwich for lunch last week, it’s was delicious.

I bought two different types of shrimp. After getting home one smelled rotten and the other mushy and old. It wasn't fresh at all. I was disappointed and had to throw the smelly one out. I come here because I thought is would be fresher then Publix.

I wish I could give them more then five stars, their customer service is Amazing (hard to find in 2021) and the employees are even more impressive! I eat there several times a month and will continue to!

Not sure of the sources of their raw seafood but I bought shrimp, scallops, snapper, and salmon. All looked and smelled fresh and so far what I have cooked is great tasting. The lady that served me was cordial and cheerful.

My wife bought shrimp fresh there previously frozen they said and we cooked them, I ate 4 of them and my wife said they smell funky and I got sick, stomach pain bloating, they are selling fish bait to customers, don't buy from them if it stinks or smells like chlorine.

I'm from NY where we have hundreds of of seafood markets. The prices here are unbelievably overpriced
2 pounds of red snapper for 65 bucks is high for me.

We love their specials (lunch and dinner). Our favorite is fried Grouper sandwich special. I always get my fresh seafood there!