Novey Animal Hospital, Tallahassee FL

My Mason (who was my soul dog) passed away at 11 yo in August 2021, and Dr. Hall and the staff of Novey cared for him throughout his life. When he needed extra care at 6 yo and got diagnosed with IBD, Dr. Hall worked with Capital Veterinary Specialists. We were able to finally get him stable with both offices help and his medication regimen. Dr. Hall would often call me after hours and make sure all of my questions were answered so he could get the best treatment possible. When my godfather passed away and we went out of the country, vet techs would text/email me every day to ease my own anxiety of boarding Mason before his IBD got stabilized. When it became his time to go, Dr. Hall was so kind and genuine just as she always was with his care. The vet techs also made sure and confirmed with me after that some requested personal religious rituals were done before he was cremated. I'll always be thankful for Dr. Hall, Dr. Scarpinato, and especially some of their long-term vet techs that got to know my special boy. I just got a new baby, and there's no other office or doctor I would take him to.

My family has taken our pets to Novey AH for many, many years and they always do great work. When there’s treatment required, the vets always take the time to discuss all possibilities, listen, and work with you on a plan. I ask a lot of questions but I’ve never felt rushed or dismissed. They really understand the importance of communication to achieve the best outcome for the animal. Also, I love the little notes on the ‘report card’ about what a sweet boy my pet is!

Late review, but better late than never. 5/20/22 - great visit with Dr. Bell and Ana. They were so thorough with my fur grandbaby! They were also kind. I believe HopE forgot she was acutally at a medical visit. Most appreciate for the follow-up report card that re-emphasized her visit. Most helpful not to have to try and rember it all. Again, thank you and keep up the good work!

“Whether your pet needs wellness care, dental care, surgical care, or a place to stay while you are away, Novey Animal Hospital is here for you and your pet. ”

I'd been to other veterinarians but when I found Novey Animal Hospital and spoke to Dr. Novey (now retired) about my failing, yet still un-diagnosed Russian Blue cat, she suggested right away what might be wrong and suggested an exam and x-ray. We discovered that he had asthma. And with a changed diet, addressing a food allergy, he recovered. Novey kept my cats going for a full life. I've been with this hospital ever since. The other vets here are also competent and compassionate and the staff responsive and helpful. I highly recommend Novey Animal Hospital.

Novey Animal Hospital is my Go-To, well-care veterinary clinic. The veterinarians are professional, thorough and caring of each pet's/owner's situation.

Too many rules. Lots of conversation concerning medical terms that aren't generally know by the public. The whole place is strictly regimented and if one doesn't understand the gorgon one is totally out of luck. There are new medications that I was not aware of and didn't know if these were actually suitable for my pups. No help from Novey. Different countries have different regulations. In my case, you ignored my ignorance on the laws of the U. S. Trying to start a new life back in my state and country has been challenging. Your bedside manner needs work. I have three dogs, so getting them up to speed with their meds was quite, quite expensive, but you treated me like a dead beat. I am working at getting work. Being 73 years old does not help. One of these days I will overcome this handicap, but I will not be spending any of my salary at your office!

Brought my old kitty to the vet for a potential upper respiratory issue. They were very friendly, professional, and helpful! I really appreciate their system in mitigating the spread of airborne diseases. Overall a really great vet and I'm glad they were recommended to me. Already scheduled another appointment with them for my other cat!:)

Novey has been my cats' vet since 2018. They are absolutely wonderful. Genuinely caring and helpful staff, great care for the kitties, and excellent COVID safety protocol.

Best Vet in Tallahassee they actually care. We have had 3 dogs their and they always come home happy and taken care of without a crazy bill. Thanks Novey for the special care you give to my fur children

Clean, Polite People but after refusing services in writing on their own questionar they still try to talk you into more services.

We love Novey for all four of our pets. We have used them over the past couple years for our two cats and two dogs and have had wonderful experiences every time. I trust them fully with all of our pets from advice on good diets for our cats to emergency treatment and everything in between. They are always kind, helpful, and patient with us and our pets to the point that our pets don't fight us to go to the vet.

Welcoming, kind, compassionate, competent, & professional. I was traveling and my dog Henry started limping. They were the only veterinary clinic that was willing to see Henry late in the day. Henry loved them! And they had adorable kittens for adoption that you can watch for entertainment if you need to wait for a bit. I wish I lived nearby so they could be Henry's new vet!

Took my friends dog their first shot very nice people very clean place entrance is facing the parking lot easy access I'd recommend this vet

In response to what could have made you 5-star my apologies although you guys are wonderful being in management having to fill out reviews you always have to leave room for improvement I didn't see anything wrong so a 4-star in my book is perfect times change and people change so you have to leave one star for improvement when the time comes you guys are wonderful

Dr. Novey built more than a business that charges to care for your animals. Her passion to care for members of your family was apparent in every manner and without exorbitant fees that others charge in often times of crisis and emotion. There’s never a doubt that this staff, both past and present genuinely cares for you as a client and your pet as a patient. They always welcome you and call your pet by name, going above and beyond to remind you they are there to help. I’ve always felt most comfortable leaving my pets throughout the years at Novey and trust the advice and medical care given here. I’ve never been steered wrong.

As a small local business owner myself, reading these negative reviews upsets me because I understand that people have bad days and in this case, emotions run high when it involves the pets you care so deeply for. Sadly, the moment you decide to leave a public comment in a poor light, is the moment it can hurt a small business. Especially in times such as a pandemic. It’s important to consider all sides and work towards a resolution instead of going for the kill in a rage. It certainly doesn’t fit the mold in this case. When I had to put my sweet loyal golden retriever to rest, it was a heart shattering experience. I’ll never thank Dr. Novey enough for the lovely chocolate chip cookie picnic she had for my old boy and our family to say our last goodbyes. I’m forever grateful.

Novey doctors and staff are top of the line. Drs. Scarpinato and Hall take their time with their furry clients. They are great at figuring out what problems my pups are having and won't give up until solutions are found. They are also compassionate with the humans that come in stressed and worried about their "kids". Staff members are competent and knowledgeable. My dogs have had many problems in the last few months but I am always confident that problems will be solved by this great team of detectives!

An incredible team of caring professionals. So very glad to have found these folks! And, the pup loves her "play dates" at the clinic!

I don't like having to leave my pets and not be able to stay with them I know it's still part of the Covid-19 protocol but I don't like it.

Novey Animal Hospital is outstanding. It’s full of great vets and staff that truly care about every patient and customer. I’ve been taking my dogs there since 1997. Dr. Novey is a legend and all of the vets she’s hired to work with her are of her ilk.