Ocean Massage Star, Lakeland FL

Worst massage and experience. I have nothing positive to say. They collect payment up front as soon as you walk in. We had scheduled an appointment for a Thai couples massage and what we got was some kind of body rub from two giggling teenagers whispering to each other in Chinese the whole time. They had no idea what they were doing. They rubbed our back bones in the same spot for 50 minutes. One therapist left the room to go answer the phone one of the two times it rang while we were getting an hour massage.
There is no where to put your clothes or hang your purse. They use dollar store baby oil and paper towels to cover the head rest. I’ve had probably 100 massages and this was the biggest waste of 123 bucks ever.

I have a hard time relax in and after this massage my shoulders were nice and relaxed it was amazing there were downfall is there's only 2 parking spots

Please read this before booking.
I booked an appointment for 10 AM. The lady didn’t get to me until 10: 45, after she kept telling multiple times she’s was going to be ready for me in 15 minutes.
The massage was okay, nothing professional. She didn’t bother to ask if I have any problem areas/pain anywhere. If you are someone that doesn’t feel comfortable being completely naked don’t book here, she literally took everything off of me.
At the end, I had the cash to pay, and she gave me the money back requesting a tip.after I had to wait over 45 minutes.

Wow! Finally a great massage! Been to a few other places lately and not so good.
I will definitely be back.

Fair massage and decent price. When I arrived, the place smelled pretty awful but luckily the staff added a febreze wall plug in so that helped. The massage tables were good size but they only lay a regular size rough bath towel on top of you which doesn't feel like a lot of coverage. They also had limited staff when I went so my friend's massage was interrupted multiple times whenever a new customer would walk in or the phone would ring. Not a bad massage but definitely not as professional as some of the ones I've had previously.

I did a walk in 30 mintues prenatal massage which was very much needed unfortunately cant remember who I had but she did a great job they have ever good prices nice and clean room light relaxing music

Absolutely horrible! First, let me start by saying that I made an appointment online 2 weeks in advanced to insure that we would be seen, as we were traveling to Florida for Christmas from Ohio. We arrived and there was a note on the desk saying that they were busy, and to call a number for assistance. Okay, no big deal. The woman anwsered and I told them that I had an appointment and she said that they don't do online appointments and that it must be another company I was looking for. At that time, a woman walked in from the back. I told the woman on the phone that there was someone at the front desk and she immediately hung up on me. I explained the to woman that I had booked an appointment, and she cut me off and said that they don't do appointments. Once again I tried to explain to her that the address from the website I went on and the physical address there matched, along with the logo on both places, along with the ohone numbers. She continued to cut me off and got loud and said "we don't do appointments". So finally I asked her if she had any openings for a couples massage, as that is what I had originally booked for, and she said no I have another appointment after the one I'm with. When I started to ask her what she meant by "another appointment" she once again cut me off and said that they were busy and don't have room for us as there was only one masseuse in today. I asked her who the other lady I spoke to was, and she continuously cut me off and got loud again and said "we don't have room! ". My husband and I walked out highly disappointed. I will NEVER return there and I highly DO NOT recommend this rude place!

I just received the best Deep Tissue massage I've ever had. The massage therapist was an absolute professional! I will be back here for sure.

Awful. The massage was just random squeezing and pounding. No atmosphere, hot and they gave me an old towel to cover up with during the massage. It was a terrible experience.

I’m giving 5 stars for Vicky. Unfortunately she is not there no more. She was AMAZING! Best sports massage & walk on back ever. I workout 5 days a week & her massages every couple weeks were life saving. I’m hoping management brings vicky back so I can start going. If you do management, let me know. I’ll be happy to bring start coming back.

The best massage I have, the lady so experienced, she did just what I needed, made me so relaxed, the staff very friendly and helpful

Stopped in to see if they could work me in to relieve some back strain issues. Vicky was available and took care of me. She did an excellent job.

Make sure you pay with exact change, they will keep everything over and above. Then all of a sudden forget how to speak English when you ask for your change back.

Most certainly one of the worst massages I received in my life.her complete and absolute lack of interest was astonishing.
Massage felt incomplete and rushed save yourself the frustration.

Best massage I've ever had and I work in the spa industry! Kelly was AWESOME and gave the best full body massage in 60 minutes. It was so relaxing and my soreness is all gone. I'll be coming back!

Went to get a message and the (Amy) at the was going to leave her $5 tip gave her a $10 bill and asked for change and she stay with the whole ten dollars and refuse to get my change! Never coming here again this an abuse! Take exacta change don't trust them.