Old Town Self Storage, Key West FL
| Address | 930 Catherine St, Key West, FL |
| Phone | (305) 294-5009 |
| Website | www.midgardselfstorage.com/key-west-fl-2 |
| Categories | Self-Storage Facility, Automobile Storage Facility, Boat Storage Facility, RV Storage Facility, Storage Facility |
| Rating | 1 2 reviews |
Nearest branches Midgard Self Storage — 10810 Internet Pl, Bradenton, FL, United States Midgard Self Storage — 26504 Wesley Chapel Blvd, Lutz, FL |
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Similar companies nearby Storage Rentals of America — 5628 FL-22, Panama City, FL Broward County Self Storage — 601 NE 11th St, Fort Lauderdale, FL, United States U-Haul Moving & Storage at Capital Circle Northwest — 5010 W Tennessee St, Tallahassee, FL Life Storage - Tampa — 3000 W Columbus Dr, Tampa, FL |
Old Town Self Storage reviews
2Someone isn’t management needs to return my calls & emails. You set me up with the wrong size unit & wont either give me the right size unit which is available or return my $$$! Horrible customer service. Help me!
Edited after a 2 months of experience. When I signed up with this storage company end of May, storage was for free for one month. I requested a monthly debit order and that never happened from the company until I received messages from them regarding amount overdue on my account, even after I requested a debit order again which happened end of August I was over charged. Long story short. I was charged a total of $485.64. The rate is supposed to be $91.59 a month total of 183.18 at this point. When I requested the storage company for an invoice explaining the charges he was unprofessional and was shouting at me pretty much verbally abusive. This was on the 04th of august. Thereafter I proceeded to sent an email and text of notification of terminating contract and never got a respond on email or text. STAY AWAY from this company. I will never use Midgard storage facilities ever. At this point I’ll give zero stars if I could. ——————————————————————-I have booked storage with Midgard via phone call and the booking process was smooth. Going to storage facility was a nightmare, couldn’t access the storage even after making 4 calls to the company and speaking to different people, only to find out that the storage facility address on contract was the wrong address.
Eventually Tim from Midgard text and gave correct address and instructions. Which is the only reason why I give 4 star. But because of this address misinformation, I still can’t access my storage on MyStorPal. The tech at Midgard needs saving, no one seem to know how fix this issue.