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On The Map Restoration, Miami FL

Address 13992 SW 139th Ct, Miami, FL, United States
Phone +1 800-416-5986
Hours 12:00am-12:00am
Website otmrestoration.com
Categories Water Damage Restoration Service, Building Restoration Service, Waste Management Service
Rating 5 16 reviews
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On The Map Restoration reviews

16
Sort by: date highest rated lowest rated most helpful
Linda
December 09, 2023 4:25 pm

Jairo, Joshua and crew were professional, courteous, and responsive. They addressed my mold remediation in an extremely timely manner and responded to my questions immediately. They even went the extra mile and came back with fans after a storm. These guys were caring and sincere.hard traits to find in any service company. I highly recommend them for any mold remediation issues!

Jose
November 26, 2023 12:27 am

Edgar Isla in my view is extremely knowledgeable in the water restoration industry. Unlike, other restoration companies, OTM Restoration, utilizes the latest equipments necessary to limit the amount of time to meet it's dry out goals. If you need a restoration company that is ready, reliable and trustworthy, hire OTM Restoration. I highly recommend them!

RON
November 04, 2023 3:26 am

This company and staff were professional and reasonable. Nice and trustworthy people. I’ll definitely be using them again. Thx!

Julian
October 28, 2023 8:17 pm

I recently had the pleasure of working with On the Map Restoration, and I couldn't be more impressed with the quality of their service. Edgar, who conducted the site survey, was incredibly informative and set clear expectations for the work ahead.

The team efficiently addressed a persistent mold smell originating from the bottom of the kitchen sink. They skillfully traced it back to old AC ducts, promptly recommending a reliable vendor to address the issue. On the day of service, On the Map Restoration's team demonstrated professionalism, timeliness, and cleanliness.

The meticulous removal of moldy drywall behind the kitchen, coupled with thorough moisture elimination, showcased their commitment to excellence. The new wall installation was executed flawlessly, leaving me with a restored and refreshed space.

I highly recommend On the Map Restoration for their expertise, reliability, and outstanding customer service. Thank you for a job well done!

Bob
October 27, 2023 2:19 pm

Edgar at OTM is one of the most ethical and honorable men you will ever have the pleasure of doing business with. I was up north for the season and got a call that my a/c had failed, and my condo was full of mold. I called a few companies and all they wanted was my insurance company, and to scare me with the magnitude of the job, how complicated the work is, and the potential for it to be much worse as they get into the job. It turns out that many of these scammers do not even do the work. They get the job and then farm it out to whoever will do it for them the cheapest. In any case, I was blessed to have been led to Edgar at OTM. From our very first conversation I knew that he was “the guy”. He went to the apartment, had the testing done, took a ton of pictures and sent them to be, and explained my options. He assured me that his company does all the work themselves. He gave me an estimate for the job, with the understanding that it is subject to change if they run into something that was not obvious in the inspection.
Over the next week or so Edgar sent me pictures and video of the progress. The entire process was stress-free on my end, even though I was 1500 miles away. When the job was completed the amount due was exactly what Edgar estimated it to be at the very beginning. No surprises.
What started out to be a nightmare ended up being a simple project with an awesome company. I trusted Edgar to do what was in my best interest, and he did not let me down. I consider Edgar to be a friend that I have never met in person.

If you find yourself in a similar unfortunate situation as mine, don't panic (as I did). Just give Edgar at OTM a call. You will be glad you did.

Katherine
September 18, 2023 6:53 pm

You open up your closet doors & find that dreaded black spot, and already imagine the worst. Your mind starts racing thinking how much is this going to cost, how bad is the damage, is it somewhere else in the home? I found those spots in my office & guest room, and didn't hesitate in calling OTM. I initially spoke to the owner, Edgardo, who connected me with his partner, Jairo. Jairo was at my home by the next day, completed an inspection and provided me with a plan. Thankfully the damage was superficial and there were no leaks in my home that showed sign of extensive mold damage. While I hope to not need OTM again, I know that if I do, they will be there. They are professional, on time, and friendly on the pockets.

Steven
September 13, 2023 2:01 pm

They did a great job. Jairo is a top tier individual and if he hasn’t gotten a raise recently, he deserves one.

ADRIANA
August 01, 2023 5:28 pm

I highly recommend this company, they did a fantastic job, employees are punctual, professional and courteous, they exceeded my expectations, thank you, keep doing this excellent job

Saitej
July 25, 2023 5:15 pm

Extremely thorough with pictures and videos. Clear explanation of what you need and get you the exact treatment you need. Need more and nothing less.

Nancy
July 23, 2023 2:26 pm

I met Edgar from OTM in 2020. What an honest and good person! He was the only company willing to repair my roof in the most affordable way.
Once again, I called on him to help me and he came through with flying colors! He understood the dilemma I was in with my roof and gave me the best solution without spending major bucks.
He is so knowledgable and resourceful. I will always recommend OTM to anyone asking for restoration services. They are professional and quick to respond too.
Thanks Edgar!

juan
July 13, 2023 6:22 pm

Great company and even a better man running it. Edgar has been super professional and his team has been great. I highly recommend them for your roof tarp needs

alpheus
July 05, 2023 2:24 am

Mr Edgar and his crew from OTM have been so professional (and such a blessing). After hurricane Ian, OTM removed all of the mold that was getting me sick in my house. I woke up one morning and I was coughing and sneezing and my eyes were red but as soon as I spoke to OTM on the phone, I knew I was in good hands. Fast forward a few months later and I’m back to normal living again at home. OTM is a great company and would most definitely do business with them again if needed in the future!

Roger
July 02, 2023 9:44 pm

On time, professional. Communication about process was excellent. Highly recommend this business.

Freedom
June 12, 2023 10:32 am

Edgardo and his team did an exceptional job cleaning out the mold in our house after Ian blew threw last year. It's a tough and dirty job but these young men went the extra mile to scour and then bag it all correctly for disposal. Edgardo, the owner of OTM, is a kind man of great integrity. I hope I never have to go through mold mitigation again, but if I do my first call will be to Edgardo.

G force Strength and performance
June 04, 2023 5:40 am

OTM was great from the beginning on the drop off to the pick up at 5am I’m the morning, allowing the business to operate during working hours. The professionalism was great and left the place sanitize. I highly recommend their service. Thank you OTM!

Doreen
January 23, 2023 1:51 am

Very professional. Did a great job in a timely manner. Edgardo always kept in contact making sure we were happy with the work. I would definitely recommend On The Map Restoration.

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