Orlando Ear Nose & Throat Associates, Oviedo FL

Made an appointment 1.5 months in advance, advised them of my health insurance and was told they accept it.

Made it to my appointment (wasn’t greeted or given any instructions by the staff mind you). Handed over my health insurance card and was abruptly told my insurance isn’t accepted. Excuse me? Why was I told the insurance was accepted when it isn’t? Why was my time wasted? Unacceptable. Not even an apology for the mistake or anything.

I kind of think Dr. David Rabaja saved my daughter from being hospitalized! After 3 visits to the local minute clinic and one to the Oviedo ER over the course of 5 days everyone kept telling my daughter she had strep and to deal with it. She was in extreme pain, her throat was green and had a fever for 13 days. I call Orlando Ear Nose & Throat and told the front desk my problem. The girl who took my call squeezed me in the next morning with a Physicians Assistant. He was great! He recognized there was something serious going on and had Dr. Rabaja look her over. She had fleshing eating bacteria on her tonsils. Very rare and very serious. They sent her home with a grocery back of antibiotics. They had her come in a few days later and even took a phone call from us at 9 at night durning the 4th of July. I don't know where she would be if they had not seen her. I can't thank the staff enough for recognizing she needed to be seen and treated immediately. This is an amazing team!

Yeap- you heard it before. I have been coming to this practice for many years, you are always seem close to an hour after your appointment- I have been waiting for 1hour and 20 minutes and I have not been seen yet! They are terrible with keeping schedules and coordinating patients- they have no regard for patients time!

Do not go here, the doctor does not care about you, they care about their bank account. They will do unnecessary procedures that your insurance doesn't cover. They will not tell you that the insurance doesn't cover it, they'll say "I can do this or I can not, no biggie, up to you. " Of course I want it done, since I assume it's covered in the visit. I didn't realize I had to nickel and dime MY DOCTOR. Insanely unprofessional. I figured the bad reviews were from the past. No, it's a very present problem. Read them all and realize there is a big problem in this office.

I've never had anything but a good experience at this doctor's office. All of the staff are caring and helpful and I've never had to wait an unacceptable amount of time.

Excellent experience as a cash patient. The staff were so pleasant and Dr. Rabaja put my mind at ease with his care, listening, and attention. I appreciate that they take cash customers and the diagnostics were included in the fee. Very reasonable and if we need more care we will definitely come back.

I took my mother to get a small nodule on her face checked out. The doctors and the front desk were very kind. The only reason I am giving it a 3 star review is because the office itself was very filthy, the dr did not use gloves on her, and when they used the equipment in the room, it never got cleaned, nor was there any protective coverage on it when it was used. I thought that they would clean it upon leaving the room, but the next guest walked in immediately after us. My mother felt very uncomfortable and does not want to go back.