Oviedo Road and Wrecker Service

William was professional and right on time. Would hire them again if we ever need another tow.

Horrible company, horrible people, horrible service. If I could give zero stars I would. My friends car got towed over the weekend, they said we could get it back that day for an extra $100 (so a total of $355) but never got back to us on any updates we had to practically pry information out of them. 3 different people had to call to even attempt to get the car back. Each time they gave us little to no information, and they even declined our calls multiple times. They said we can get it on that upcoming Monday for $255 then charged $315 for their awful service that wasn’t helpful in the slightest. Just an overall awful experience and awful customer service and I’m sorry if you ever have to deal with any of the unhelpful people that work at the establishment.

A friend had their vehicle hooked up to the tow truck right when we walked out. We were told we had 5 minutes to get $80 cash or we could pay the $210 impound fee. We agreed to pay credit card and driver R told us they only deal in cash with his company. In Orange County they are required by law to give you 15 minutes and must accept credit/debit payment. I called the company last night and employee C said the pickup wasn’t even reported. Then this morning the secretary said no record of the pickup could be found and she assured me at 8: 45 someone would call me back by day’s end. At 4: 30 PM I called and she said the same after apologizing for no one reaching out and again assured me that someone would call me back. Nothing yet. I’ll continue to share reviews as I learn if this is one employee or if it is indicative of the company. I know in Orange County these actions were illegal, anyone know Seminole Co.laws on towing?

(Update: 36 hours after being told a manager, then the owner would be reaching out, no one has called. Local law enforcement has assured me this company is shady at best. Further updates coming as they unfold)

This has to be the worst tow company anywhere. It is one of the worst companies. This company ripped off part of my lower front fender. The towing cable also sliced opened my front passenger side shock. When I called the company to see if they are willing to discuss the damages that were done, they denied even being there. Then they said that God was going to punish me.

UPDATE:
It appears that this tow company was working without having insurance. There is at least one BBB complaint against this company. However, it's misleading, it implies that this company is owned by a church. Safer database shows thar this company is owned by someone else. Safer also shows that their USDOT number is inactive. Finally, this companies purported address is shared by other companies owned by the same married couple.

It was overall good, but only giving three stars because the only pay option given was cash or zelle, no credit/debit was inconvenient and odd.

I was upset about my car getting impounded but the gentleman helped me and even went to the store so I can get change. So thank you!

The towing driver was just a thief. He towed my car in parking lot that has no sign that could be tow away, still he sis it. He was hunger for cash, so he was charging me $190 to bring the car back. I had no choice, I gave him $200 wairing for $10 back and he said he has no chance. I asked for a receipt and no receipt, so of course he’s putting that money into his pocket and not reporting it to the company. It didn’t bother me the money, luckily I make good money, but the hunger he looked to get money in a inappropriate manner is sad. I felt bad for him, hopefully he’ll use to feed his family. He also needs to feed his soul.

I called yesterday at 1: 30 and I was told they would be here in two hours. Well close to 4 I called and no answer, 4: 15pm no answer just a text saying the driver would be calling me there was no call or text from the driver. I pull up to the office this morning the van is still here so I will be calling a more dependable tow company for our Company tows from now on.

This review is based on "sharing" the road with their vehicle, or more accurately, being on the receiving end of an inconsiderate and reckless driver. Traffic was merging to a single lane due to construction on the roadside. When I signaled I would be merging, the wrecker drive began speeding up so that when I did merge they needed to slow down, followed by laying on their horn. Once past the construction, they pulled into the opposite lane and rapidly accelerated away. At the following series of lights, I observed the driver continuing to quickly accelerate rapidly and move across lanes. I would not trust them towing my car based on how I observed them driving through Oviedo.