Pain Institute Tampa, Wesley Chapel FL

Dr Bowers was AWESOME! He was great to work with thru my rehab after surgery. HOWEVER, the office manager, KATRINA SCHOLL, will not return my 7+ calls or 4+ emails to reimburse me for overcharging me each visit! BCBS is now trying to help me. Very unprofessional to not even discuss this error with me.

Dr. Randy provides excellent back pain relief in the Tampa and Wesley Chapel area. I’ve had back problems since my teens after a football accident. I’m generally cautious with who I allow to work on my back. Dr. Randy was perfect and relieved the pain I was feeling. I highly recommend him!

I was going here 3-5 times a week, for multiple months of treatment after a car accident to see Dr. Randy. Then there was a 3 week period in which I could not reach anyone at the office. No one would answer my calls or return my voicemails.

Employees from the other B3 medical locations said there was nothing they could do, and they said this issue is common at the Wesley Chapel location.

I am extremely disappointed, I hope they can do something to help their patients and treat them with respect.

The whole staff is GREAT. Our Dr. Edgar Ramirez, MD. We have been with them for more than 8 years and we do not change them for another Pain Management place. We love them.

This place is *definitely* NOT a Baycare facility. Been here 2 1/2 hours for a 20 minute procedure.

Val, Matthew and everyone yesterday taking care of Tank for his nerve block were fantastic. The anesthesiologist and the nurse were wonderful as well, and of course the Dr is great. I travel to here from Clearwater and it's worth the trip every time. Love this place!

Dr. Tim Bain is awesome. Had an issue with my shoulder and now it feels great. I don't know how he works his magic but the guy knows his stuff. If you have any concerns he talks to you like a person. I explore you if you want to feel better, he is the guy.

Dr Ramírez is the real deal. He and all of his staff are dedicated to improving your quality of life. It is truly interventional pain management. I have the utmost respect, admiration, and appreciation for Doctor Ramirez and his staff. I've been a patient for a little over a decade and trust B3 medical completely.

Called the B3 Medical Riverview location and was informed Regenerative Services are ONLY offered at the Wesley Chapel Office for the Mesenchymal Stem Cells & the PRP (Platelet Rich Plasma) therapy. These therapies are listed on the B3 web page, and are NOT covered by insurance, and is 100% patient owed. I was told by the Riverview location that the consult is at no charge for Regenerative Services. Thank you to this person for being so kind and informative.
Called the Wesley Chapel office at 4pm today 6/28 asked if she could confirm that the Regenerative Services are provided at this location and if she could confirm the consult fee cost. She asked which insurance I had, so I replied it would be cash. She stated I must have insurance to be seen, no cash patients and it is not a consult, it is an appointment. My response was no health Insurance covers Regenerative Services of Stem Cell therapy and PRP. She rudely said, I don’t even know what you are talking about. You have to have insurance to be seen. I have to transfer you, then hung up on me.
Employees answering phone should be trained in which services are provided at office so they can assist existing and new patients. People calling the office are in pain and seeking treatment. Have some compassion and some tact and lose the frustrated, I don’t have time for you tone. If you don’t know something, then excuse yourself and ask someone else in the office. Don’t snap at someone seeking treatment and then hang up the phone. Without patients you have no business.

Dr. Ramirez and his assistance are great, he has really relieved my neck pain in 2 visit, very caring and professional 1 more time should get me back to. Really like going to him for my issues. Thanks Doc. Front office staff needs a bit more training having you sit until 1: 45 for a 1: 00 appointment and never lets anyone know things are a bit behind schedule. Especially when you have gotten a volunteer to drive you
Overall great experience

Dr. Ramírez & staff are wonderful. My husband & I are very appreciative of his diligent treatment & care. He is the best!

I just LOVE this place. Not only are they addressing my chronic and Acute pain issues, they treat you like a decent human being. Working in the medical field I've heard horror stories about Pain Management. This place doesn't compare! They are professional, compassionate, thorough, and offer lots of alternatives to manage pain. Thank you guys for being outstanding!

I’m a professional athlete and I would not recommend you go here. Everything is rushed and you are one of hundreds in a day. The staff forgets things. The doctor is in and out. The injection I got was the most painful thing I’ve ever experienced in my life. I don’t like leaving negative reviews but I felt like it was my duty to write this. I really hope they improve their practice to serve people better.

After moving back to Tampa from SF, I was eager to find a PT to take me through my next level of recovery from left shoulder surgery, and avoid surgery on my right foot from a surf injury and right shoulder from overuse. I've seen so many PTs in the past and Dr. Nils is hands down the best. He was willing to work through all three injuries and taught me full awareness of my body for pain management and strength conditioning. I came in around 80% functional range of motion, without the ability to hold a plank, and couldn't run or balance weight on my right foot without pain and swelling. 7 weeks later, I went from shaking and falling from a plank, to being able to do clapping push ups. The best part was that Dr. Nils did everything to get me back to surfing, even without the sport being his specialty and in an area without waves. He went above and beyond to have the setup for me to practice popping up, regain balance, and even got me in a pool to work on paddling and endurance. The last 3 weeks he had me combine seeing Dr. Randy for chiro as I continued PT twice a week to regain mobility in my spine and help alleviate pain while strengthening. Dr. Randy worked wonders to help my shoulder and neck pains. I was hesitant on leaving as I've been so reliant on this team.

Dr. Nils and the B3 team have been such a pivotal moment to my recovery. I've recently traveled back to SF, got back into sprints, sand workouts, and just had my first surf session back since surgery. If you're an athlete and looking for sustained pain and strength management, go see Dr. Nils!

Would recommend Dr. Ramirez and staff of B3 Medical in Wesley Chapel. They took very good care of me during my treatment and followed up with me the next day to make sure all was well.

Dr Ramirez is amazing. All of the staff, from the front desk to the PA’s, nurses to the Physical therapists, are so friendly and professional. I’ve been a patient for about 5 years now and wouldn’t think of going anywhere else.