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Palm Beach County Animal Care and Control, West Palm Beach FL

Address 7100 Belvedere Rd, West Palm Beach, FL
Phone (561) 233-1200
Hours
Monday11:00am-6:00pm
Tuesday11:00am-6:00pm
Wednesday11:00am-6:00pm
Thursday11:00am-6:00pm
Friday11:00am-6:00pm
Saturday10:00am-5:00pm
Sunday11:00am-4:00pm
Website www.pbcgov.com/publicsafety/animalcare
Categories Animal Protection Organization, Animal Control Service
Rating 3.9 17 reviews
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Palm Beach County Animal Care and Control reviews

17
Sort by: date highest rated lowest rated most helpful
Joe
May 03, 2021 10:57 pm

The Facility was designed very well the pet adoption was very easy to do and the Staff were very helpful

JUAN
April 29, 2021 1:04 am

Very fast, reliable and courteous. Went for a spaying my cat (need to call to make an appointment in a month or two)

Todd
April 22, 2021 2:06 am

100% unresponsive. I left several messages as well as a voicemail and no signs of life at this office. Terribly disappointing.

Julie
April 16, 2021 2:03 am

We took our dog to be euthanized 3 days ago. They were kind, compassionate and gentle. The next day we picked her body up for burial. They had her wrapped in towels, sheets and a green cloth. When we looked at her once more, she looked peaceful—like she was asleep. We are very pleased with the level of care and support we received. We highly recommend this business!

India
April 12, 2021 1:06 am

Terrible costumer service. I adopted a husky a while back and the lady helping me was so rude. You would think they would be nicer but they don’t care.

Linda
April 06, 2021 9:25 am

What a "Great Group of People", they are so very "Nice"! We found a great little dog, he is so sweet. "Our Little Chihuahua". The kennels where so Clean. The staff is amazing. Our thanks goes to everyone.

Sandi
March 18, 2021 1:42 am

They had two dogs I was interested in, but they said they were sending them to a private shelter. Seems to me if I was offering a good home They should have let me take them. I hope they dont sit long at the other shelter. Too bad. Poor puppies.

Daniel
March 09, 2021 11:43 pm

PBA CC is extremely generous the people who need assistance I've never seen anything like it professional courteous informative and very efficient Trail Appalachian a lot of times that's a thankless job I would like to thank all of them right now there's some real heroes

Elisa
March 07, 2021 1:11 am

The cashier that took care of me was Informative and helpful. I want to reach out to them to volunteer there.

Emerald
February 27, 2021 5:55 am

If your dogs are pitbulls or you're on public assistance, they vaccinate, neuter, and register them free of charge.

Nanette
February 22, 2021 12:38 pm

I'm on a fixed income and couldn't afford to get my new furbaby neutered and they helped and did it for free and took great care of him I'm VERY GRATEFUL to them

ryan
February 17, 2021 12:08 am

Was there for a rough situation had to put one of my dogs to sleep. Very professional. Very Understanding.

Danielle
February 03, 2021 2:30 pm

Going to the animal care and control I thought would be one big mess but I will say that I was in and out within no later than an hour I believe it was even less than that for me to get my dog and cat the rabies and tags customer service was really good and nice and helpful I'm once again like I said I wasn't that long of a wait and we were in and out

Fabricio
January 31, 2021 6:29 am

Today I made a donation in the name of my beloved boy Othello. I adopted him in 2014 and he passed away last night. Best dog I could have eve hoped for. Thank you for giving me the opportunity of finding a pup like him.

Sky
January 31, 2021 2:55 am

HORRIBLE customer service and customer relations. The people need to take our building back and protect our animals. Folks as a tax payer I strongly encourage you to use your voice in the current problems we have going on in the county shelter! Millions of dogs are being put to sleep because the proper channels for adoption Are not being followed! Let's take our building and our animals back! It's our responsibility to keep the animals and treat them in a humane fashion

Victoria
January 28, 2021 11:23 am

HORRIBLE! Kelly deigert and staff are horrible! Extremely unprofessional! They play favorites. I posed as a potential adopter and went in as an undercover auditor. My oh my! Folks this places needs to be shut down or we need to clean house! Millions of dogs are being killed a year because the staff are not doing right in this county run shelter. To save the animals folks let's please begin a vote to remove the current staff in this building. This is the people's building folks it's time to clean house! All in favor please send me a private email to organize.

Stephen
December 31, 2020 10:38 am

Sad day as we had to have one of cats put down due to cancer. The young lady at the counter was very nice and sympathetic. Walked us through the paperwork showing empathy at us losing a long term member of the family.

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