Palm Coast Pet Spa

My first visit with my pups. Very nice people. My groomers took a few minutes to greet and get to know their new clients. They listened attentively while I described each dog's particular needs. Both of my dogs were nervous initially since this was their first time here but calmed quickly and went right back when Danielle and RaeAnn took their leashes.

The spa called me when the dogs were ready to go (about 2 hours later). When I arrived, the pups looked great! They were excited to be picked up of course but no issues about their day of beauty

We'll return in two weeks for baths!

They do an unbelievably great job with our dogs every time! We won't take our fur babies anywhere else!

Today was the first time Evi has been to get groomed by someone else other than her meemaw or pop pop. The staff was very friendly and informative. Whitney the groomer was the best! We waited in the very clean and comfortable lobby. Evi was done in no time. We will definitely be back!

They take such good care of my little Welsh Corgi, Sophie. She always smells so good when she's done, and the deshedding is fantastic! Best pet spa ever!

Nice and friendly staff I take my dogs over to get their nails clipped and I do a really great job you don't have to worry about them cutting your dog or anything like that make them bleed nothing it is absolutely amazing place

Today was our first experience with Palm Coast Pet Spa and I just couldn’t be happier! I was a very nervous dog mom. My dog has some medical issues as well as pretty serious separation anxiety. We have been grooming him at home but it takes hours over two days with all the breaks he needs. Hannah was our groomer at Palm Coast Pet Spa and she was able to bathe and groom my dog in an hour and 15 minutes! He looks amazing. The cut is exactly what I asked for especially in his face which has been a challenge in the past. As if that wasn’t enough the price couldn’t have been better either! I know my dog isn’t a fan of being away from me and gets very stressed but I’d much rather put him through an hour and 15 minutes than the 2 days it takes my husband and I do do at home. We will definitely be back!

We made an appointment three weeks in advance. A day prior to appointment staff called to notify that they need to cancel and we’re unable to accommodate a make up appointment in two weeks. After a call to confirm reached appointment we were informed that it was never made. So, 4 weeks later we were unable to receive grooming services, never received an apology or any accommodations for inconvenience. We have been a customer for our two dogs for two years with them. It is so sad and disappointing but we feel uncomfortable to return back with our babies. If their regular customers are treated this unreliable and unprofessional way, imagine how they might treat new customers. Stay away.

We scheduled an appointment 2 weeks in advance for our baby Yorkie. They cancelled last minute, offering only to reschedule two weeks later. We arrived at our rescheduled appointment, and were turned away without explanation. They said they had no idea we had an appointment, were condescending and dismissive, while simultaneously admitting they had the history of our conversation regarding the rescheduling on file (I have a screen shot of the communication as well). We asked to speak with a manager, and we waited outside the building for over ten minutes along with several other customers (including a small child and elderly adult) in the heat, and decided it would be best to leave to avoid our baby Yorkie (whose hair is overgrown due to their negligence) getting heat exhaustion. We called to follow up but got no response or call back. Palm Coast Pet Spa is ratcheting up their prices (at least $5 for existing services), they do not allow customers inside their building, and are increasingly uncooperative and unreliable. We have gone to them for years, but things have changed and they no longer seem to care about customer experience. If they treat loyal customers like this, imagine how they might treat new customers. Stay away.

They're very good groomers my dog always looks neat and clean and it's always exactly how I want it I highly recommend them.

3 strikes and out.my dog got an ear infection 150.00 $ at the vet. Says they use cotton balls, nope.to tight around my dogs neck was coughing so much when we arrived home.

Gina did a excellent job on our yorkie wiill go back and will share my. My review with my ffriends, Bailey tks you guys

I called to have my dog groomed and his nails cut and they said bring him right in. Took him and left. Got a call a few minutes later saying he did not have a hair cut appointment. I told the girl he did. She said he did not. I went and picked up my dog and his nails were rough and I will not go back. Very rude girl on the phone

First time grooming experience was great for our puppy! Raeann did such a great job:) Highly recommend this place!

Took both of our Shihchon puppies in for grooming. They were awesome. Very happy with today’s treatment.