Panda Express, Naples FL

Drove a long way to use a giftcard I got for my b-day. Lady says theres no internet so I couldn't use the giftcard. That was my main method of paying for the meal. Guy behind me said, "What if that was her only means of paying? " Popped in my other card and when the machine went ping the lady said, "Oh- she has money". Pissed me off. Its the food that makes panda express awesome, not the people. But, the great employees make it 110%

Lousy service they treated me very badly even though I work in the mall and I am a store manager of a store, there was no manager in charge, only employees who did what they wanted, I do not recommend it at all, it is my opinion and it is based on how they treated me today 05/07/2023

I just have the most terrible experience with that place. Their chicken is very bitter and disgusting. Very disappointed of spending money on something like that. The lady refused to refund me even though I just bought the food.

Normally I really like this location when I go to the mall but the line was a mile long and they were only taking 1 customer at a time. With 3 people working there? Not sure why all 3 people focused on one person. Waited about 20 min for food

It's Panda Express so you know what to expect. It's sandwiched in between two other Asian food places (and they offer free samples) and we have gone to all three. Preference is probably Mango Thai. Food's good there.

Phew.what can I say that’s positive, perhaps the food box looked cool?
Apart from that, food was grim. Half of my box of orange chicken had no sauce and was just gristle, deep fried. The other half was ok but just tasted of oil. Great.
Rude service, like real rude. I don’t mind being ignored but being waved to move away wasn’t great.

Thanks for a shocking experience:) stay away.

Oh my goodness, this was the nastiest food that I have ever eaten from Panda Express! I am from the West Coast, where we have numerous Panda Express locations. I ordered the orange chicken and Kung pao chicken at Coastland Mall. NASTY! Brown uncooked “chicken” and super slimy! I had to spit almost every bite out! Sooo disgusting! I ended up just eating the fried rice. I woke up this morning with bloating, and horrible stomach pains and nausea! And to top it off, my fortune cookie (which o did not eat) had no fortune in it! Stay away from this place!

I just paid $13 for a bowl of rice and TWO pieces of steak. This is not the first time this has happened at this location. I will never come here again. Sometimes I feel like the workers do this on purpose, you can literally watch them drop meat off the scoop and replace it with vegetables.