Papa Johns Pizza, Miami Lakes FL

The pizza was good! But the girl on the phone was rude to me when I tried to explain that I wanted my pizza delivered and I had made a mistake on the order.

Spoke to a man on the phone. Rudest man I have ever spoken to while trying to order a pizza. Was extremely rude when I asked for meat lovers saying "we dont have meat lovers.you want meat? " to just hand up on me when I tried to clarify. Horrible attitude.

Great service great quality. I have been ordering from here for a few years and never had an issue.

So I got the cheese sticks which good and My wings was well done as requested and as soon was greeted when I entered the location which was nice so kudos! Keep up the amazing work

Placed order online for pickup. Order and transaction has been placed and accepted. I even got confirmation from my American Express that Papa Johns had a transaction. Few minutes later went for pick up and manager LEE said I need to pay. I told him i already paid online and showed my Amex account and it also showed other transactions ’Pending’.
He accused me of getting “free things” from these other vendors. He said “our system shows you haven’t paid and I NEED to pay again, and if both transactions go from pending to complete then I would need to dispute one with Amex”.
Mind you I have been ordering from this location for years with Amex and never ever had an issue. Amex and other debit/credit cards always ALWAYS show pending for like a day until it clears. Are you saying no order will ever be delivered on time?
I’m more bothered that he called me a thief.

Will order from somewhere else from now on.

I don’t know who my delivery driver was for my order, but the sense of entitlement to a tip was absurd. My order was $35. I provided $40 in cash and requested my cash back to tip the driver $3. He mumbled something under his breath and did not want to take my tip as if it was nothing to him. The horrible attitude reflects on this store and I will never order from this store again.

Their pizza is really good. Tried the gluten free and it was gross (my opinion). Can’t pick up after 9: 40 and they charge a $4.99 delivery fee - which doesn’t include tip. I think it’s excessive.

Pizza is good but maybe you should consider hiring people that speak English. Its so frustrating trying to contact the delivery and no one speaks English.

The people who work here are so lifeless like i genuinely feel so bad for them i wonder if they’re okay LOL

Terrible, never ordering again. Sauce used to be good, pizza used to be good. They sold out.

Worst customer service ever. Manager told me to call GM and hung up the call on my face when I called to ask why my order says delivered when it wasn’t here.

Food was good. Pricy compared to others like Domino's, but nowadays everything is expensive. Parking is not always easy and the spaces are for compact cars.

Ordered online and wow havent had pizza this good in a while thank you so much to the whole team at this papa johns location on 57th ave! Everything was perfect 5 star all around thank you.

Bad service, I waited more than 25' for them to deliver my order, and to top it all off the pizzas were cold, I paid to throw them in the trash.

Please attention every customer of Miami Lakes! Don't ever ever order pizza from this place. I asked for a manager for over two hours on and off. Super unprofessional, they forgot to put me on hold. I heard the conversation every single employee. Clowning around cursing. Singing laughing not doing their job like they're supposed to. They send me a pizza with no cheese super disgusting. I called so many times they were laughing. Refuse to help me and refuse to put the manager on the phone. They told me that the manager said he's busy and he doesn't have time. All I wanted was my money back. I really hope that I will get in contact with the corporate office ASAP they need to do something about this place. What a horrible experience. I will never call these people ever again. Finally someone got on the phone and said they're refunding the money. Will see They got a bunch of little rude children working there.

Very bad attention in more than twelve years of ordering and buying in that store and it is the first time that they tell me that there is no deliberation for my address in Miami garden dr and 69 not once but twice and the pizza order that I made from dough fine or picking it up in the store they gave me thick and then I made the order in another papa jhons from opaloka that is a little further away and they made me delibery how sad.and today I ordered a pizza again and I asked for it with thin crust and they gave it to me thick and the pizza man said that he couldn't make it thinner than bad service, that papa jhons from Miami lake is a disaster what a sadness that he is gone finished the good service and the good pizza and the good pizza makers