Park Ridge Nursing and Rehabilitation, Jacksonville FL

From entering facility to the application process, meeting of Maya, DON to the Regional very nice.

Everything was good, accept the patients waited too long for the food, from the time they were seated @11: 30 am until after 1pm

The staff here went above and beyond taking care of my dad in his last weeks of life. They were all very kind and caring, answering all our questions and helping any way they could. We had zero complaints.

It's was very professional an the people are nice can't wait to be apart of the great team at park ridge

Staff are very ghetto and unprofessional. You have to jump through hoops just to get the department you need to be transferred to.

I would not put my love one in that nursing facility.
Ask to see upstairs on the second floor.
The building is very old and dirty. Check out the bed frames.food, skin cells, phlegm all dried up on the bed frames. Broke closet doors. How do they pass state inspections is beyond me. The downstairs hall next to rehab is ok but the other side is awful. Staff members are full of drama in that tiny building and it reflects in the care they provide. Fact
Poor management from previous upper management. Staff members who have been there 20 plus years do absolutely nothing!
Just sit around privilege collecting time.
Time to clean up

If you love your family member do not put them in this home. It is not a place I recommend at all. It breaks my heart that people carry their selves this way when dealing with elders. They are staffed with not nice individuals who lack compassion, understanding, and a solid care bone in their bodies. It's filthy and always has a dark feel to it. They ignore the elders, they lack adequate activities that will stimulate your family members, and overall it's not a place that I would recommend. Unfortunately, I didnt make the decision for my grandmother to be at this place. So please if you love your elder DO NOT PUT THEM HERE. Signed a frustrated grandchild!

Terrible place. It’s a dump. Would never put a family member here. Old and unkempt. Service and response time is slow and sometimes rude. Food is un edible at times. I have tried for two weeks to contact my church member with no phone response. Several times have asked for the phone to be checked to no avail!
I wouldn’t put my dog there!

Not pleased with my loved one’s current health condition and now she’s in the hospital because of their lack of precautionary measures in the day and time. High turnover with CNAs. They were good in the beginning but has been steadily going down.