Pasco Turf & Tractor, Zephyrhills FL

New location, easy and adequate parking, even with towing a utility trailer. Fast and friendly service, along with great prices on parts for my mower!

They are awesome. They can find the correct part for a 20 year old mower. Also always service with a smile

I can't give more than 5 stars if I could I would! I live a good ways away in Clearwater. I was greeted and helped via phone by Kim and then was helped getting my part for my tractor and she was very knowledgeable and polite. She found what I needed and made special arrangements with her manager above my expectations, but grateful for the success story. Earned my business for any future needs. Thank you all again so much!

Horrible customer service. Purchased a gas powered Stihl trimmer was completed misled about the warranty. Had the unit 2 1/2 years and it stopped working. Took in for repairs and after having the unit 4 weeks was told that repairs would be $146 dollars on a $219 weed trimmer. Then was told to retrieve it we have to pay a $30 fee to diagnose problem, was never informed of this when taking unit in. Would not recommend purchasing from this dealer. Go to Home Depot, buy the extended warranty, if it breaks they give you new unit no questions asked.

I bought my mower from the owner. Good service when your buying, then you meet his entitled son.and the service stops. Very rude to the female customers also, acts like we are a bother to talk too. I won't be replacing my cub cadet at this location when the time comes.

This business is no longer on gall rd, they have relocated on SR54, very difficult to find, they need better signs.

What happened to your company, bought a tractor from yas, went to get a part, and bam, your gone, no warnings, going out of business signs, nothing?

The phone girl was very helpful. They pickup and fix and bring back for a fair fee. Price was great for everything. Picked up my Cratsman same day i called. Thank you for great service.

I would give this place and their employees 0 if I could. They are rude and don't know how to fix or replace parts for cub cadets.

. Rick is especially very rude, unprofessional. Takes his personal
nal issues out on customers. My lawnmower has not been fixed correctly the last 2x it was in their shopp for or the same problem. They are horrible and I dont see how they stay in business.how
customershow

I can't speak to their mechanic skills but their 'human' skills are VERY good. Needed Exmark disassembly guidance and willingly got it over the counter. They know what they're doing. Thumbs up.

We had them do repair work to our golf cart. $300 and some dollars later the cart has the same issues plus while being repaired someone set a Honda tire or rim on the leather seat leaving a permanent mark. When we brought this up to them their only response was " yea I noticed that". Very bad business practices!

I own a 2004 cub cadet mower. It is 2020 and still running. In order to keep it going you have to have a good place to get parts from. They always seem to have the part on hand or can get it in a short time. There counter help are extremely knowledgeable and helpful. I have never had a problem with them and am very happy with them. There are some people think trying to get parts for a mower is simple. With so many makes and models out there it is impossible to locate the correct one without part numbers or a serial number. With all these manufacturers it is so easy to get the wrong one unless you have the info. Just like automobiles you can't put a chevy fan belt on a Ford, same with mowers. These company's update and change things quite often even during the same model year. This can cause the part to be different. So getting frustrated with parts people is not their fault. Having the numbers helps cut down on getting the wrong one. I always go to them for parts because they know what they are doing. As for their service dept. I do my own repairs so can't say but I am sure they are just as good.

Very slow service. It took them 2 full months to inspect my gas trimmer for warranty, just to say that the cost for repair was higher than what the unit cost. Lowe's took care of me and honored manufacturer warranty and gave me a brand new unit.

Always been treated real good at Pasco turf and tractor real good people always do a good job when the my lawn mower goes in For service stand by their warranties. I always will get my equitment there.

Pros: Kim was very nice and pleasant

Pros covered under warrantee as I expected

Bought mower brand new from them

Cons: Said it would take 2 to 3 weeks it took 6 weeks and 6 days

Cons: mechanic looked it when I dropped it off said he knew what was wrong and asked Rick to order parts even put a note on ticket this did not happen took extra 2 week to get parts

Cons: told on the phone last Saturday they had no record of me bringing it in when I question the guy he started complaining that he had a lot of customers and did not have time to go look. Called me back later that day blamed kim for changing the name on the ticket

Cons seat full of water in the foam this mower is always kept inside

Con left gas cap really loose and guess what no gas in mower

You be the judge these are facts I will never buy anything else from them