Pet Supermarket, Tamarac FL

Very clean and neat. All sorts of food manufacturers for doogs, cats and other animals. They sell fish, reptiles and rabbits.
The service is good

I’m new to the area and I used to work at pet supermarket so i normally feel comfortable going inside. However my two out of three experiences in this store have been a disappointment. My first encounter was with a shift manager (alexander) who was having issues giving me the 25% managers discount on my cat food. I could see him getting frustrated and instead of admitting he could not figure it out or get help from anyone, he gave me my $5 rewards on my account instead and said it was done. He did not add the discount.
Thankfully I came back the next day and a girl who worked there corrected what he did. I wish i remembered her name because she made my experience a breeze.
Fast forward to yesterday I wanted to give the store another chance and as soon as i walk in there’s two customers waiting at the register and nobody is there. They kept yelling “register” to get someone to come up and eventually a guy did. We get behind the customers at the register to check out and the guy moves from one register to the other without saying a word to us. So we’re standing there awkwardly and walk over to the other side and wait, he takes awhile with these customers and that’s not a big deal but atleast acknowledge us. After fives minutes of waiting he calls another girl to come check us out again not saying a word or even looking at us. I wish i could remember the names of the two girls that have helped me out because they were efficient and acknowledged my existence and even tried to help me find cat food. They’re the only reason why this review is getting an additional star or else it would be a one star review.

In my experience I’ve always been happy coming to pet supermarket because i’ve always felt welcomed. After this last experience I won’t be returning to this store.

Very nice, friendly, and helpful. Greated me and directed to the area that should have what I needed. They did not have what I needed and gave me directions to another store (competitor) that would have it. The level of customer service was something I have not seen in years. Highly recommend the staff was very helpful. They were interested in solving my problem not just letting me go from store to store without help.

Ample parking is easy to get in and out of the lot. The store is well stocked and has a great selection of products for all types of pets. The staff was knowledgeable and friendly. Made my purchase and checked out. Shopping here is easy. Quick and costs were reasonable.

So I frequent Pet Supermarket all right I’ve got multiple aquariums. I buy supplies and fish from usually the same a few locations where people know my familiar face. Today I was closer to this one. I bought a very sick very pretty looking. Ask her last night and it didn’t make it through the night. Let’s just say that the return process was very extra for no reason both of the people working today were extremely extra. The dude told me to go home and get a water sample. The manager allowed me to still make a return without doing so, but asked me like 10 million questions as if I was like some kind of criminal. And as if I don’t know how to keep cichlids. They don’t even have a good selection of fish. I wouldn’t be back to the store ever.

Bettas are kept in tiny 1/2 cup or less square containers that are only filled half way or less with foul water they cant even turn around and they all look sick one looked like it was bloated (pine-cone) needs meds I told the rep and he made a lame excuse that they were planning on correcting that today and it wont be like that if I come back tomorrow its disgusting This store is on University Drive in Tamarac. Disgusting.

I never have a good experience when I go to this location. They really mistreat the fish. Last time I went there was a dead, dried up betta fish on the counter. This time I went and there was live shrimps all over the floor that a lady employee spilled and left to go check out a customer. I was shocked I just walked out and never plan on going back there.

New to town and checked this place out. Staff was friendly. Went in to mainly get fish but came back couple days later and got the doggie stroller. Fish are still doing great! The pups love their ride now. I will definitely return.

Where's they had more places like this $10 they give you shampo and Conditioner a hair dryer to dryer dog

Friendliest employee/manager I believe. Apple Pay was down and I forgot my card, he let me zelle him and he payed for my dogs food with his card! Amazing customer service, have been back every other week since! He knows myself and my dog when we come in.

Is a beautiful store, clean, it has everything for God's creación the animal, is a good experience.

Cassidy and I think her name was Tori, were very professional and thoughtful with the loss of my fish purchases and replacement of them. Shows good customer service!

Was looking for a rabbit cage at the last minute. Fortunately this location had one in stock. Very helpful employees. Dax walked my purchase to the parking lot and loaded to my vehicle without me even requesting.

Clean and a lot of items on sale! A great shop that seems to really pay attention to expiration dates and maximizing their products

Big thanks to Victoria and Jeff for scrapping me a few crickets together after 4other store had none

Sad experience today. Went to the 5735 N University Dr, Tamarac, FL store to go self-wash my dog. Asked for a specific shampoo and conditioner, they said they didn’t have that kind, I was like okay (oh well). Then the supervisor started telling me what to do. I got uncomfortable at the moment. Then I said okay, I’ll take the Oatmeal blend, and the other person behind the counter only handed me shampoo. I was like, “where is the conditioner? ”. She’s like, see it’s thick like conditioner. Excuse me? !? !? So a looked at them and said, you clearly don’t know what you are doing and I’ll take my dog somewhere else. We left that store, will not ever go back there.