Piercing Pagoda, Oviedo FL

My daughter wanted to get her ears peirced forever and I've been trying to wait until she's old enough. Finally we decided it was time, and came here even though she was super nervous. We didn't know we needed an appointment which the staff told us about after we got there. I always figured you could just walk in and get the services done since it only takes a few minutes. Anyway they were nice even though we didn't have an appointment and let us get her ears pierced anyway.

The whole experience was positive and my daughter felt like they were taking care of her and making sure she was ok. There were different options for her to choose from which she liked. The prices were reasonable too.

My daughter had her first ear piecing here and we will never go there again. She has been too scared to get them pierced for years and finally she got up the nerve and they screw it up. Twice! The first time, the manager of the store missed the mark and put the earring in the wrong spot, which was not even with the other ear. That ear also got infected, so we had to pull it out and let it heal. My daughter stayed brave and went back to get that ear pierced again. We tried to call for an appointment, but they didn't answer. So, we went to the mall to make an appointment, as we had other things to do in the mall anyway. As soon as we walked in the store, the manager began to give us grief for coming without an appointment. It was highly unprofessional and rude. Despite their issue with us not having an appointment, they amazingly found the time to put a new earring in the ear they missed the mark on before. We of course assumed it would match the earring that was still in her other ear, and would match the one listed on the receipt, but that was too much to ask. They literally put in a different color and size earing. We went back to the store and found out the earring they sold us was not supposed to be used as your first earring. Because we had so much trouble with them, we ask for a refund, and they denied us. All the problems they caused, ruining our daughters first piecing experience forever, and they would not give us $30 back. They lost all our business and I would recommend everyone go anywhere else, just not there.

Helpful staff. Children with jewelry protection seems like the best choice!

Picture shows kiosk and it’s not; they have a store.

The 2 girls working were very friendly, knowledgeable & helpful. I came in with an issue, my daughter lost 1 of her earrings and we needed a better replacement. She helped with the backs of the earrings and she truly went above & beyond. Definitely will be returning & recommending!

Good customer service and the assistance form Pamela, Taylor, and Lauren was great. They were friendly and helpful. They have a good selection on their jewelry and reasonable prices.

Had a third piercing in my ears there last night. They were very careful to make sure the locations were perfect. They helped my hubby pick out a gift while I was getting my ears pierce. Great place, great people-we felt like family when we left.

I was helped by Nicole and Taylor at the counter. They were very friendly and helpful and answered any questions that I had.

The lady was so great (sorry forgot her name), very thorough. My 1 year old was asleep when she was doing the dots, then i had to hold my daughter so 2 persons can pierce both ears at the same time. Highly recommended! They are awesome!

Taylor and Alex pierced our daughter’s ears. She was just shy of 6 months at the time. They were perfectionists and took several tries of making the dots perfect before even asking me what I thought. They even warned us that the longest part would be marking the dots because they strived to make them perfect. The piercing was literally a second and sweet girl cried for 30 seconds and was done. Extremely professional and they were very experienced. HIGHLY recommend!

My goodness where do I even start these guys are absolutely flawless there I’m done

No but definitely should’ve done a review two to three years ago first and foremost these guys treat me like family and everyone is awesome honestly however Alex will stand out the most she literally is downright awesome she is like the guru master of piercing I went here a couple times for jewelry but even if ya don’t, Alex If not busy will definitely just talk to you as far as professional goes as literally precision is 200% she makes sure she takes her time —uneven ear lobes not a problem, squirming babies she is so great, people with extremely bad anxiety (me) definitely she always is very accurate also pays attention to what ya want and extremely detailed oriented extremely organized and every worker always seems to know and enjoy what they are doing Alex just takes it to the absolute peak she also takes her time to get to know her customers and she is genuinely good with kids I literally even because my friend James was trying to find a birthday present for his girlfriend and we were across and I literally had to pull him hard and say please trust me out of extreme luck Alex was back and I couldn’t even have been happier because she literally helped my friend out so much and now he eventually wants to comeback Alex and co are nothing short of amazing and I highly recommend x1000 to anyone Alex is flawless but u literally can have anyone there is absolutely amazing there as well thank you guys so much

Taylor and Leanna were amazing with my 5 year old! They pierced her ears at the same time. They took their time to make sure she was ready. The store is really nice and high end feeling (I was picturing a kiosk and was pleasantly surprised!) with so many adorable choices for first earrings!

Very pleasant staff! Work at least 20 mins trying to make sure my daughter's piercings were perfect!

Took a friend to get their ears pierced for their first time. Great customer service. Great prices. The staff was very professional and informative of the procedure as well as providing information on post procedure care. Would definitely recommend.

Very professional, fair prices nice selection of earings for young and not so young.they did a great job with the piercing and explaining aftercare.

Taylor pierced my second and third holes as well as my cartilage. She did a fantastic job and I’m so happy with the way they turned out. The staff at Piercing Pagoda Oviedo always have great customer service and I can’t wait to go back for more piercings.

After months and months of doing research on where to take my newborn for her ear piercing I decided to go to Piercing Pagoda after the great reviews about Alex. I am so happy I did, Alex was so patient with me and really took her time. I was so nervous as a Mom and really stressed out, but she did amazing with my daughter, and my daughter didn't cry too much either. Great experience made me super comfortable and really took her time. Alex and another associate were there (sorry I don't remember her name) but they were awesome! Thanks again she looks so cute with her new earrings!

Today we took my two and a half month old to get her ears pierced, and beforehand I was a mess of worrying! Alex & Brittany were GREAT! They didn’t stop trying until they lined everything up perfectly. They talked me through all of my concerns, and they did a fantastic job. I’m so happy with my little girls piercings! I would definitely recommend to any mommy’s and daddy’s looking to get their little ones ears pierced to go here! So thankful.