Pinch A Penny Pool Patio Spa, Gainesville FL

Horrible customer service. It took 3 phone calls and an internet survey to get the service department to return my call. When I did get a call back We set an appointment for Friday 6/26. I drove up from Orlando to meet Tom. It was only when I called at 12: 30 to check on the appointment did I find out Tom was not coming. I don’t believe I would have ever gotten a call If I hadn’t check in.

Great place wonderful people, highly recommended Mr Jospeh the Manager he is very helpful and super nice. I never go anywhere else, been coming here for 6 years.

New home owner with pool and the technicians that came out were fantastic, very knowledgeable and helpful. Eveytime i have been in the store, everyone is so helpful.

My remote control on my pool quit so I had it replaced with a new updated system. Jay came out within a few days and installed everything. It was an extremely good experience. The world needs more people like Jay.

I needed service on my pool equipment and Pinch-a-Penny sent serviceperson
Jay who was the most efficient and helpful I’ve ever seen. She diagnosed the problems, was carrying everything needed on her van, made the repairs and cleaned the chlorinator. Most importantly, she showed me each step explaining things so well. Having owned my own business for years I can truly say she is a jewel of an employee.
Thanks to Pinch-a-Penny!

Janessa came out and it was the best experience possible. If you have any problems whatsoever with your pool, please have Jay handle it! You will not regret it! Highly knowledgeable, kind and is relentless in finding out your pools issue!
I highly suggest her!
Kirk

Called the store for help to change out my neighbors pool timer, the owner got on the phone and gave us step by step how to get it wired correctly. He spent over 30 minutes helping us. Because of his generosity on giving us his time he has earned 2 new customers for life. Thanks again

I commend this place for hiring teenagers to do the heavy lifting. I say lets improve on the management side of things seeing as their language was a little well a lot loud and inappropriate for a business setting. One guy working there was beyond knowledgable about so much of my pool system that I was so impressed by. My pool cleaner doesnt even know the answers to. So i was impressed and the shelves were stocked well and a strong willingness to help.) Good job Pinch A Penny Pool!

I would highly recommend Gainesville‘s pinch a penny. Larry responded immediately and provided excellent service for our pool concern. Our pool is running better than ever and we are hiring him for the weekly care and maintenance of our pool!

Family owned business that provides great services at fair prices. I have spoken with the owner, Larry several times on different issues and he always is so helpful and knowledgeable and doesn’t try to oversell. He is really a “hands on” owner that knows the business. You can’t get the help on the internet! So nice to go into a store and actually have them help you. Very professional- would highly recommend for chemicals and if you need your pool resurfaced.

Each time Igo to store Chris or Chelsi each time they do an exlent service they both are very knowledgable and very helpfull got bless them

Jay did a fantastic Job installing my pool heater! Thanks so much for your speedy, friendly service. 5 stars all around

Had a pool teaching service come out to my house. Was very informative and staff is knowledgeable on everything pool related. Special thanks to Olivia (I believe that was her name) for explaining everything to my wife and I. Great experience. Will only use this location for any Gainesville pool needs!

Pitch A Penny helped me learn to service a swimming pool. Through the advice and direction of their staff, I’ve been able to keep the pool clear, month after month, year after year. A special thanks goes out to Chelsea Davis, as with all the staff at Pitch A Penny. They have always been courteous and knowledgeable with solving any problems I’ve encountered, from equipment issues to the chemicals needed to keep the pool properly maintained. I highly recommend Pitch A Penny to anyone that takes care of their own pool.

The outdoor built-in gas grill that came with our house died. My husband has wanted a nice outdoor kitchen for quite some time but it was always too pricey. The estimated price from Pinch A Penny was very reasonable. We were quite impressed with the quality and attention to detail provided by the builder/installer - Tom. FYI - We were not in a rush to have the kitchen built by a specific deadline so it took a bit before everything was completed. All in all, the Blaze grill products are fantastic and the kitchen exceeded our expectations while staying within the estimated budget.