Pinch A Penny Pool Patio Spa, Miramar FL

These people here are very informative and helpful. Almost everyone at this location was helpful along the process in installing our pool heater. We bought a pool heater on Christmas Eve, and it was installed and running within a week, which is fast considering the holiday week.

Eric, one of their pool technicians took the time to educate me on controlling the pool valves to be able to heat the spa vs.heating both pool and spa. Juan came out an earlier time and informed my friend. Eric took the time to teach me again to ensure I knew what I was doing. I highly recommend Miramar Pinch-A-Penny for your pool needs. Thanks guys!

My pool guy Eric does an amazing job with cleaning my pool and explaining topics to my son they both have an amazing time while having a conversation and also taking care of our beautiful pool. I would totally recommend this service to anyone willing to have their pool maintained by an expert, and to have amazing results in a clean blue pool!

Juan, Rebecca, and the entire staff at this Pinch A Penny store always give superior customer service! After we built our new pool two years ago, we have used them for our weekly pool service. They are extremely reliable and do an excellent job! This summer our pool began developing dark streaks covering the bottom of the pool. Juan brought a pool surface expert to our house. They determined the problem and began treating it immediately. Juan personally stayed on top of the process. Our pool is back to being beautiful! Thanks Juan!

Great service, always pleasant and quick. Very clean & organized store with lots of supplies you may need.

Juan and his staff are very helpful. Last week my pool pumb broke down. Monica helped me to to take it apart through phone (I have never done that before) and when I took the pump to the store Mr. Juan gladly repared it for me. Its working good now. Thank you so much for the help.

Juan and Rebecca keep a well stocked store. From water test kits to pool heaters and everything in between. Free water test and analysis will keep your pool ready at all times. Their new line of barbecue grills and accessories are impressive. They even offer military discounts for veterans. Im considering their pool home services as well. Stay safe!

The BEST pool store ever. Friendly, professional, overall outstanding.thank you Pinch A Penny so glad you're in the neighborhood.

I'm a big believer in supporting family-owned businesses and franchises. I have been a customer of this Pinch A Penny store since it opened and have had many a pleasant conversations with the owner. I just cancelled my pool service with them due to a few issues I'd been having, the last straw being when the back door to my patio was broken and a chair I had left inside my screen enclosure had been moved and left outside. I had given this store the benefit of the doubt, and chalked up the issues I had to the problems that most small business owners have, but it was a little bit too much lately. What perhaps saddens me the most is that when I called to cancel, the person who took my cancellation order didn't even bother to ask why I was canceling. She simply took my information, said she'd issue a refund for two weeks and hung up.

CAMERAS DON'T LIE: Just canceled the pool cleaning service. Once again, pool not properly cleaned by a particular young man. This was the 2nd complaint to the owner, Juan, who did not really seem to care.

First complaint: He spent a total of 7 minutes from parking to cleaning which all he did was catch a few leaves in the pool and leave. No vacuum, scrubbing, etc.

Today, a total of 12 minutes from pulling in to the driveway to leaving. 6.5 minutes out by the pool and once again on camera, no vacuum or real pool cleaning. Called owner and response was "Oh, ok".

They have another worker Jorge, who does a great job cleaning pools but when he is out, you get cheated for services.

This is the reason why people lose faith in businesses.

I normally do not do reviews but the uncaring of the owner and the repeat offenses is clear that the owner must have his favorites and customers are not #1. No mention of a refund, let me send him back out to clean again, or anything.

I will be contacting corporate.

This is a family and complete store, very clean, air conditioned and no chlorine smells. The staff is super friendly and very knowledgeable. Staffed enough that you don't have to wait to be serviced. They even take your chlorine jugs to your car if you need help. They repair pool pumps and replace motors in premise withing minutes. Prices are very good too. They test your pool water for free in minutes. They speak English and Spanish as well. This store has been in the West Miramar location for a few years and the way they treat their customers is superb. They are here for the long. Well done!

The best pinch a Penny store. Great service! Awesome service I should say. Always there to support and give you advice when you need it.