Pinch A Penny Pool Patio Spa, Fort Lauderdale FL

Juan was very helpful. Follow-up, Juan and the staff, relocated and replaced all my pool equipment with new, state of art, smart, WIFI controlled system. VERY HAPPY!

During a regular cleaning their tech left a seal loose so water was leaking from it. I contacted the owner who send the tech back to adjust & tighten the seal. A month later my account was charged 150.00 for a "repair" for coming to tighten the seal they left loose in the first place.

Also, i was charged for 4 Jandy filters but pinch a penny tech installed filters of a less expensive brand for double the price of the jandy filters.

I contacted another pool company to check the pool chemistry & they showed me that my pool is way out of balance. I paid pinch a penny over 1,000.00 over the course of 4 months & my pool has white spots all over its dark surface, due to the PH unbalanced.

Pinch a penny bills in advance so when i asked to stop the service & refund me for the service dates that we already paid, the owner juan, said "no"

Terrible company, and Terrible service

Joao you are not alone, beware of this company took them a year to finish my pool had to fight with them every day and they made tons of mistakes also charged me 3 times what it should cost

I am disappointed, had a contract for over a year, at the beginning the pool service was awesome, for about 3 months ago the pool service decreased its quality. I have a brand new salt water pool, and Pinch a Penny company was the first pool service that I used.the pool guy was adding a lot of chlorine in the pool, I asked the pool guy how was the salt levels and he said “I don’t know “, and I told the pool guy “this is a salt water pool and he said “I did not know it is a salt water pool”. Called the owner of store from my cell phone right away and the pool guy said to the owner “I did not know this is a salt water pool, and it does not show on my phone” the owner said ok, I will fix it. …
, so I called Juan Alvira (owner of the pool service), and told him about my concerns and requested it to be fixed. My concern was: there is a water mark all over the pool tile and lots of white spots on the tile, the pool tile was not being scrubbed (I have a camera in my backyard)
Today about 3 months later, the same water mark and the white spots are still there. I texted Juan Alvira and complained second time, and per Juan Alvira “I am dropping the pool services since I am not meeting the expectations “, and told him, I never had any problems paying $120 per month for pool services, but you are breaking the contract for not providing me the services that was in the contract when I signed over a year ago. And now I have the ring mark and the white spots all around my pool. It does jot make any sense to me, lazy, lazy job!
I am not sure what happened to his pool service or why he is not honoring the contract that I had with him for scrubbing the tiles.
Very disappointed! I will not use the pool services anymore, and please check you pools and make sure it has been scrubbed, or your pool will end up like mine. See pictures below.

Excellent service, friendly and knowable staff, free pool testing… when I brought my first house with a pool, the previous owners recommend Pinch A Penny and told me to do exactly whatever they told me… I did and I have… my pool is beyond beautiful… I highly recommend this store for your pool needs…

This store is amazing, especially the store associate Tinley. Great attitude and customer service.

Clean. Pleasant staff. Dry cleaning service + wash-dry-fold. Machines could use updating. Very cozy for self-service.

Very kind and friendly staff. Thanks to Juan for getting my pool parts as well as installing the parts for me!

Always friendly staff every time I walk inside. They are always willing to help and are very knowledgeable. The store is always clean and the service is very fast.

Was shopping for a new pool system and the good ppl at Pinch a Penny hooked me up!
Thanks, Juan, Marc, Oscar and Jack for everything, I appreciate you all and LOVE my saltwater system!

Just this weekend had an amazing experience and there was exceptional customer service. T and Ben were fabulous and helped me find everything I needed. Highly recommend this location

These guys are great.technically sound and provide great advice.consultative and excellent cusotmer service!

Bought our pool heater there. Installed it too. We’ve been trusting them ever since we moved here two years ago. The new owners is very knowledgeable.

Needed a pump replaced and they were both cheap and timely. No complaints. Will use again.

Just like the recent reviews, one star ratings. The staff is clueless and the owner took 5 days to finally get back to me only to tell me that he is too far to serve my pool.five days! That is after I told him that my pool was already green and needed service asap. Stay away from these clowns!