Pinch A Penny Pool Patio Spa, Palm Coast FL

Hire someone else to maintain your pool. It seems they do not train their people very well. Last week the tech cleaned my filters and then cross threaded them and left. The pool lost 3 feet of water before my neighbor noticed few days later and called me while I was out of town. The service manager did not seem to believe me and they did not make it a priority to get back me when I called about this problem. I called an hour before they closed on Wed and by 11: 30 the following day I had to call them them (after I had a leak detection person check the pool which was determined not to be a leak but incompetence on the part of the tech) When I returned home I checked my system and now the Salt is so high we have to drain water out of the pool. It should be a max 3400 but instead it is at 4900. The owner agreed to credit me one months service which is 30.00 less than what it cost me to hire someone else to come out and determine the issue AND I am out the cost of the water to fill the pool. When this happened I also expressed my frustration that the tech does not lock my gate and I sent pictures. The tech once again did not lock my gate when he left this week. They service another pool of mine at a rental and it is currently vacant. They are not responsible for filling pools when they go low and that is ok but doesn't seem like common sense that if the pool is low on water to the point the filter is sucking air, they would bring it to my attention? No, not these guys. Throw the dice and take a chance hiring them if you are home full time and can watch them, otherwise steer clear.

We been using this service for years and I wouldn’t go elsewhere! Josh the supervisor took very good care of us when we inquired an issue with algea. He was kind, understanding, courteous and he even took the extra measures to get everything back in order. Highly recommend. Thank you!:)

I contracted pinch penny to resurface my pool and the project manager (Pails, Paul) and his crew did a terrible job.
I gave two stars I instead of one because he did one thing right and that is the opportunity to meet the leaks repair company he sent to try and fix the leaks mess paul and his crew created.
Prior to my pool resurfacing my pool was not uneven other than the broken fiberglass.
Since the resurfacing the pool and spa are uneven, veining and bubbles on the bottom of the pool missing tiles in the spa, leaks, calcium buildup etc.
The imperfections is alarming and the entire pool need to be done over.

Nice people in store, but management does not communicate well when there is a problem needing resolution.

I found the owner "Josh" disrespectful to veterans and seniors. Will never shop there again nor should any veterans.

I delivere Bleach to Pinch A Penny Pools. I'm not a customer. They are lol Our Bleach is 10.5 to 12.5 %. 100% Customer satisfaction.

Needed salt but nobody had any. In Flagler or Volusia County. The peeps were very friendly.