Pizza Scene, Miami Lakes FL

I call this morning and try to talk to one of the employer and ask if I was able to talk to the GM and he was rude and said that hi was not going to put the GM and the phone and Hung up.
My advice to these employees if you don't like your job don't do it. If it bothers you that people are rude to you, don't do it to other people, it's all karma and I'd rather go to the restaurant and talk to GM.this is the restaurante with the wrose employer.

First time at pizza scene. Ordered an xlarge pie and was told 35 mins. While waiting I had the opportunity to observe other customers receive their pies. I was concerned a bit because I noticed the pizza to be dry and lacking sauce. Since it was a 35 min wait I decided to order garlic knots. The knots were tiny and disappointing.

The pizza finally came and unfortunately my fears were.confirmed. It lacked sauce, had no cheese stretch and it was extremely thin. Unproportioned size based on the cost. For an xlarge it had the size of a medium. Not worth it in my honest opinion.

The inside of the pizzeria has a decor to suggest the pizza is NY style. I'm a New Yorker and I know NY pizza. This is not it.

Positives: good location and community.

I try to have a good balance of positives, negatives and recommendations in all my reviews. But the negatives outweighed the positives.

To the owner, the customer service could use some work. Your employees were extremely loud and unprofessional for a business setting.

Work on the service. I called recently to place a take out order of their chicken ceasar salad. The salad had none of the toppings that were written on the menu. When I called to confirm if I read the menu correctly, the girl who was on the phone told me they are all out of dressing and croutons. Yet I was still charged extra and no one let us know about this when we placed our order on the phone… both two things I addressed with the girl who was on the phone. She told me all she could do was give me a $2 store credit “to makeup for the croutons and dressing”. I found this highly disrespectful and was disappointed that I was stuck with a nasty salad that I paid extra for. After that I told her I do not want the $2 and would’ve rather had them tell us on the phone that they were out of ingredients. All she said was “no problem” and ended the call.
I’ve loved their pizza since I was ten years old, there’s no doubt about that, but I’m really upset with the way the situation was handled.

Great pizza and toppings! They’re originally from Brooklyn Updating post to include NEW air conditioned Dining Room.

This pizza spot could be 5.0 but the prices are too high and the owners are far from professional/polite. They never offer good customer service. They are never wrong. Probably why they had to close down the Hialeah location. You can get away with being jerks in Miami Lakes because you probably get a more tourist-transient crowd, but not in Hialeah. We don’t do rude. And I know I’ll get a response which will be rude. If you hate what you do so much that you have to treat your customers like garbage, then sell the business. Do something else that doesn’t require dealing with people.

This place is a gem and it seems to be thriving, more then doubling their indoor and outdoor seating they used to have with a beautiful renovation.

Their Pizza is excellent, some of the best NY style Pizza in Miami, and it is the Perfect place to grab a slice or two before or after a movie at the nearby Miami Lakes CMX Cinemas 13, which like this restaurant is in Main Street outdoor shopping and dining complex in Miami Lakes.

Check it out if ever in the area, you won't be disappointed!

. HORRIBLE! Overpriced & not of good quality. I was charged $15.00 for 2 pepperoni slices of pizza and a Pepsi can. I will never go there again. They lost another loyal customer. Thank you Pizza Scene.

Overpriced, definitely not a good quality pizza, it was undercooked, too much sauce and i dont know, it was just not worth it for the price at all.

Oh and also they gave me the wrong pizza at first. But its ok we all are humans…

Miami lakes- I am happy to have found a pizza that met all my requirements: sweet, crunchy and salty dough (with flavor). I'm not a fan of tomato sauce so I decided to try the Alfredo sauce: AMAZING! Too much FLAVOR! We have pizza from the night and we wanted to HAVE BREAKFAST with her (which I have NEVER liked to do) Wow! What a divine! Thank you for this rich recipe, for the attention; and especially for the speed. We have come twice and the attention has always been wonderful. The girl who made my pizza last night was very nice to me, very friendly and helped me with the menu. She is amazing! Fan of this pizza! We will be back soon!

Cauliflower pizza was okay. Expensive & small. Toppings were $1.80 extra & the cashier did not tell me what they were. Cashier seemed like she didn’t wanna be at work, having a bad day maybe. I had to look on the screen to find out. Pizza had dairy cheese on it so it’s non-vegan friendly. Won’t be back here again.

I've been coming here since I was a kid! The quality never changed.this place is the best place to pizza in the whole miami no jokeeee! Don't forget the garlic knotssss

Great customer service, order online for fast service. Love how they upgraded the establishment for more indoor seating.

The Pepsi and Gatorade was delicious.
Horrible Calzon, Horrible dry Cesar Salad. I've never eaten a Calzon that was filled with cold Ricotta cheese no pepperoni and a side of frozen sauce. The worst $34.00 I've ever waisted and a Cannoli that tasted like spoiled cream cheese with a dash of Robitussin

Great pizza and if you’re all about that insta life then you can take some nice pics here.

This place provides extraordinary service and yummy menu. One of the best place around here. The meals came out quick and the prices are reasonable. I recommend this place.