Platinum Car Wash & Detail, North Fort Myers FL

Actually cleans your car the first time. Even just a basic wash is a great deal. A lot of car washes in the area could learn a lot from this business.

Good afternoon. For the first time washing at this car wash moving from Mobile, AL they locked my key in the car, and then broke my passenger door handle. They didn’t charge me for the car wash they did a good job, but then they said they ordered my door handle they wood replace it well this was about 3 weeks ago, so I had to replace it myself. It’s very disappointing.

As I was waiting for my car to be finished the manager walked inside and said to me that she cleaned out my ash tray to take what I had and use it for personal use later continued to repeat sharing is caring and said now the other employees have something to smoke later which confused me so then I continued to wait for my car and as I received my vehicle I noticed the area of the cup holders weren't cleaned but my ash tray was emptied out which Carried my medical weed.

Came for a full wash service but was told there was nobody available to do interior clean. Went a full service wash 10 min away in Ft Myers and got great service and a better cleaning than ever received at Platinum. Won't be coming back.

Need to make an appointment for detailing, which was almost 2 weeks out. Attendant says they detail 1 car a day and don't touch the Rims? And was quoted around 300 bucks. Do they know what detailing is? I'll pass!

Use at Own Risk! The MGT here is dishonest and steals from customers. I cancelled in person and this guy kept charging me for 2 more months even though the car was totaled in hurricane Ian. Workers also put cars at Risk. I saw them drop a man's GMC Pickup into the pit below the wash and damaged it. They also washed my car for 3 weeks with no wax. When I asked them to fix the charge, they threatened me.

Beware this car wash!
I purchased The Basic full car wash exterior and interior-which cost $19.99.
They weren’t even going to clean spots on the hood, side and mirrors. Told me I needed to buy a better wash, even though their basic didn’t remove those spots-go figure.
Then I told the apparent manager/ leader I wasn’t satisfied and he just walked away.

Why anyone would go anywhere else. I have no clue.
If you want the best service, the best car wash you need to come here. I've been coming for 2 years. I love it

Nothing but Thieves work there. Stole the money out of my car and denied it. The owner got right in my face and told me to leave without them finishing up my car. I got my wallet back but no cash left in it. Poor business people for sure.

Best car wash I have ever had. They were very busy and limited staff, but they still did a great job.

The waiting area was clean and quiet. Staff was very friendly and professional and they did an amazing job on my SUV. This was my first time stopping in and I highly recommend.

Horrible interior cleaning. Dirt still in carpet. Nothing wiped down properly. Dirt dirt dirt. I even tipped before they cleaned. I have used this place a couple of times before the new owner. I have pictures to prove.

Been going here for over a year and it's been decent. However been twice in the past month and the new owner has really changed things for the worse. He is difficult to deal with and is rude to his employees while they do their job. In addition, the quality of work has significantly diminished. Going to find somewhere else to go now.

Great service. I paid extra for love bug removal, did an excellent job on the grill and hood. But needed a redo on the window, no problem in correcting.

Car wash exterior and interior was a decent job, I did the lava wash and armor all for interior, had to have them wipe out the door jams that where still dirty. They threw away my wethertech mats which had to be retrieved from the dumpster, washed and put in the car. Manager on duty was apologetic and offered a basic wash on the house.

Thanks Platinum for the great job on my cars.
My Uber passengers rave about how nice my car looks. I tell them yall do an excellent job.