PNC Bank, Naples FL

The worst branch i have ever experienced. If you own a business DO NOT USE THIS BRANCH. ALL other branches in Naples and Bonita Springs will really take care of you as a customer. I have been here three times and all three times they never even tried to help. This is why i am leaving a review because after 3 times i am never ever coming back to this branch. Because of this it makes me rethink if i even want to bank w PNC Bank anymore.

I started new accounts with $25-30k. They were supposed to give me signup bonus. Over three months and 5 or 6 attempts, kept getting the "wait til next month. " Now, I'm getting the you didn't meet the special conditions (not listed in ad and I wasn't told this when I asked for list of specific requirements) and it's too late to do anything now. Even worse, good luck getting them to contact you. 6 tries, and even now no reply as promised. If you can't get the account setup right, why should I bring more $ & business to you? Gotta say, it takes a lot to make Chase & 5th 3rd look good. Congratulations.

I spend a lot of time here! My Boxers Favorite Place to go! Even Bath time there is fun,! They provide shampoo conditioner towels blow dryer and treats for the dogs. It's my social time with the staff as well Taylor and Sarah are just phenomenal

Had a great banking experience. The girls working were polite and fun. Building not to hot not to cold. Music was enjoyable. Hands down best PNC.

Staff is highly incompetent. Requesting a statement is like asking them to part the Nile. They are behind in technology and cannot use email to send documents. I requested my mortgage payoff and it was the end of the world- I still do not have it.

Good people, nice place. Few time have really big problems they resolved it for me through the phone.