PNC Bank, Altamonte Springs FL

Service here is extremely slow customer service is terrible literally the worst PNC branch and Florida I will be taking my business elsewhere.

Mr. Romey Santos was very kind and helpful! I highly recommend this branch

This is my Mom's bank, but I have to help her since she is elderly. PNC has been good to us. I like that they actually answer the phone, unlike so many other businesses these days.

I can definitely see why the reviews on this branch is so low. The customer service sucks. I walked in. There was a guy helping a customer. I wish I could have saw his name when he finished with the customer he disappeared. There was another woman behind the counter name, Sam, probably short for Samantha, nobody greeted me when I walked in. Nobody asked me if I needed help. Until I stood up and walked to the counter. Samantha still didn’t say anything then she finally says something to the girl sitting at the desk Teresa then she comes back to me and says, are you doing a withdrawal or deposit if I was doing that, I would’ve been at the ATM instead of standing there being ignored this branch definitely need to close. Customer service is never nice when you walk in there I work in banking so I know how it goes. I’ve been in banking over 30 years. This brand is horrible every time I go in there maybe I need to either find another branch or leave Pnc all together it’s ridiculous.