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Policy Guide, Inc., Pensacola FL

Address 12385 Sorrento Rd Suite C-1, Pensacola, FL
Phone (888) 414-4547
Hours
Monday7:30am-5:30pm
Tuesday7:30am-5:30pm
Wednesday7:30am-5:30pm
Thursday7:30am-11:00pm
Friday7:30am-4:00pm
Website www.policyguide.com
Categories Health Insurance Agency
Rating 5 15 reviews
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Policy Guide, Inc. reviews

15
Sort by: date highest rated lowest rated most helpful
Carter
November 29, 2023 8:05 am

Josh Caloway’s patience, courtesy, job knowledge, flexibility, ability to engage, and all around humor and kindness guided, pulled, and ever so gently pushed me across the BCBS Medicare application finish line. Like marriage, it was a sickness and health commitment. I was healthy when I reached out and sick as a dog once we were midway - almost finished - with the process. And Josh remained, every step of the way and then some. Did I mention I am hearing impaired? Technology impaired? Focus impaired? Stubborn? Well, I am. Thank you, Josh.

Brenda
November 27, 2023 1:02 pm

Josh Calaway is wonderfully helpful, professional, knowledgeable, and efficient. He's easy to talk too if there are questions. A+.

Donald
November 24, 2023 8:12 pm

This is the third year ie used Policy Guide to help me find the best rate for a Medicare Supplemental Plan. I've always had the same agent, Joshua Calaway and he is excellent. Joshua has provided great guidance and has helped us keep our Supplemental Costs as low as possible. I highly recommend Policy Guide and especially Joshua Calaway.

Bobbi
November 15, 2023 4:16 am

Joshua was professional and detailed in explaining the policy guidelines. He answered all questions and responded in a timely fashion.

Gregory
November 02, 2023 4:16 am

Josh Calaway is an excellent agent and walked us through the Medicare Advantage process. He was knowledgeable, skilled, and patient. I highly recommend Josh.

Janet
October 27, 2023 5:16 pm

I retired almost 6 years ago and have used Josh Callaway to guide me through the process for choosing my appropriate Medicare plan for my needs. He is very knowledgeable on what plans are available and which one will meet my needs. I highly recommend using Policy Guide, Inc. / Josh Callaway as your valuable resource in this process.

vicki
October 23, 2023 12:42 am

Joshua Calaway is my Policy Guide. Inc.agent, and I could not possibly be any more pleased! He is knowledgeable, well prepared, helpful, and friendly. He is a pleasure to work with, and I would highly recommend him to anyone!

Abdo
October 09, 2023 12:18 pm

I had an outstanding experience getting Medicare plans for both of my parents by contacting with "Josh Calaway". Josh walked me through each of the desired plans and took the time to explain all the netty gritty details of different plans, answering my questions and provide recommendations that fit our needs and Financials. He went above and beyond our expectations. Thank you for your patience, sharing your expertise and knowledge Josh

Floyd
October 06, 2023 3:06 pm

Josh has always been available to answer any questions I have. He is very knowledgeable and friendly

Beth
August 29, 2023 9:54 am

My guide, JC, lead this nervous newcomer to supplemental insurance down what can seem a densely overgrown path to an appropriate clearing. He was thoughtful, patient and encouraging. I was hoping to have someone like him
Help me with the task and I got lucky.

Henry
July 08, 2023 1:24 pm

Not only did Josh from BCBS explain the policies in detail and help me select the right one for me. He was very helpful in getting me started when Medicare was late in getting my application approved. I really can't say enough good about him, very polite.knowledgeable and professional.

I would recommend!

Karen
July 04, 2023 2:12 am

Josh was very thorough in explaining the coverages and throughout the application process. Would highly recommend.

Lori
June 15, 2023 6:20 am

Professional, timely, courteous customer service. Would highly recommend to anyone new to the twists and turns of the Medicare landscape. Excellent!

Cindy
June 08, 2023 8:35 pm

Josh Calaway, my agent, was super friendly & knowledgeable. He answered my questions quickly and helped me choose my supplemental policy relatively "pain free! " Thank you Josh!

Rick
December 23, 2022 8:40 pm

Josh Calaway is knowledgeable, responsive, and easy to deal with. I give him a 5 star, with a solid recommendation.

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