Pool Service Unlimited, Naples FL

This is a copy of the email that we sent to Pool Service Unlimited after the work they did for us in March 2023:
Dear Pool Service Unlimited,
We just want to express our appreciation for the great job that you did in replacing our pool equipment and also the attention that you gave after the installation.
One of your staff came out last Monday and did a thorough cleaning of our pool after we had our lanai cleaned and power washed. Also, one of your technicians came by to set up the hardware for the automation/APP.
Again we thank you for the great service.
Sincerely,
Frank & Shelley T.
Estero

As new customers of Pool Service Unlimited, we are INCREDIBLY pleased and so impressed by the services we have received. In the 6 years that we have owned this pool, it looks 100% better than it ever has. In addition to providing impeccable pool service tthey are professional, courteous, on time and extremely customer focused. I enthusiastically and highly recommend Pool Service Unlimited!

I highly recommend this honest family owned and operated company! We just moved to Naples part time and had a hard time finding a company that would not only answer their phone, but also follow through with their promises. Their customer service and work quality is unmatched from what I’ve experienced in the area so far and can’t wait to continue working with them!

I would highly recommend Pool Service Unlimited! They are a family owned and operated business, which shows. They take the upmost amazing care of their customers and are extremely responsive, knowledgeable and help to ensure your needs are always met!

I am a new customer. I had some real issues with my prior vendor. It's only been a little over a week however I have been blown away since the first phone call. They took me on as a client right after Ian and created bandwidth to address my pool. The prior service left my pool in shambles. They have been back 4 times in a week making sure that the pool sparkles like a diamond. So far I've spoken with Steve and Jeannine. Beyond professional and patient. It's a real good feeling that you trust that you get what you pay for and they have restored that for me. I look forward to being their client for years to come! Thank you for everything!

We are new customers and chose Pool Services Unlimited based on their reviews. I can only say that they have exceeded our expectations. Everyone we’ve dealt with has been professional and gone out of their way to answer our questions. They are patient and committed to insuring that you understand everything there is about their pool services. They’ve set the bar high for other pool companies and I can’t say enough about this family run company.

My previous pool maintenance company was not responsive to my concerns about my salt requirements. After deciding to switch to Pool Service Unlimited, my salt levels were corrected and the pool looks better than ever. The service technician is on time, courteous and very professional. I am very pleased with all their services.

Their service and care really place them above the rest. Our concerns are addressed immediately and their recommendations have improved our pool.

What a great company! They have fantastic service, are very responsive, and are always professional.plus they keep our pool sparkly clean! I feel fortunate to have found them. Highly recommend.

We were so fortunate to have found Pool Services Unlimited. We had been through many service companies and they were all so disappointing!
Now we can count on reliable service, promptness, friendliness, professionalism and fair pricing!
Don’t hesitate to hire them! I’m so glad that we did!

I was fortunate enough to come across Pool Service Unlimited when doing a Google search for "the best pool cleaning company in Naples". As a first time pool owner, I didn't think the pool company I was previously using was doing a thorough job, or anything at all for that matter. From the moment I called and spoke with Samantha, I knew I had discovered gold! I explained my concerns to her and she decided to send out the manager, Adelberto, to perform the first cleaning and analysis. He had discovered that my filter had never been cleaned, the jets in the pool we not functioning correctly, and the tiles needed special attention. Once the first cleaning was completed, my pool sparkled, and, remained clean for an entire week, which was a first. Today, the technician assigned to my home, Jesus, came and cleaned my pool. He did an amazing job as well and am excited to have him here each week! To that end, sometimes you read reviews of companies/services and they sound too good to be true. Rest assured that they are the real deal! I highly encourage anyone seeking an old-school, family owned business that takes pride in the the service they perform, to call them! If I could give them 10 stars instead of 5, I would!

These guys are rock stars! I can't say enough about how they not only handle routine maintenance well, but when a repair is needed, they are responsive, thorough and creative to fix the issue quickly and at the most reasonable cost. They also notice stuff that others have missed. We didn't have an overflow line in our 2003 pool and they figured out a way to repurpose another line and get that fixed. Steve is a tenacious problem solver with excellent follow-up and communication skills. I highly recommend them for maintenance and project work (pumps, filters, etc.).

Wonderful and worry-free experience. I was away and needed a one-time cleaning as I'd suspected my pool to be out of chemicals and growing algae. Samantha was very responsive, courteous and acted immediately. My pool was serviced the next day and there even was a no-charge follow up trip to make sure all was okay. Samantha kept me informed frequently explaining in detail what to expect and all that had to be done. They even did a free leak test to make sure my pool is not losing water. Little things like that matter very much so I'm sure they have a large, very-satisfied customer base. Upon my return, I found my pool sparkling clean. Awesome work, PSU! Mark P.

Aqualink directed me to use PSU. I was immediately floored with the quick and courteous response I received. We needed a control panel installed for our spa. Joe came to the house to provide a quote. All seemed reasonable. While he was there, he checked the water level and realized we needed a valve replaced. He took care of that and later returned in a timely manner to install the control panel. Joe gave us a tutorial, and we have had no issues. Thank you for responding quickly to my emails and fixing our problems!

We have been using Pool Service Unlimited since we moved here 9 years ago (to live here year round) and are absolutely pleased with their pool cleaning service, maintenance and repairs. Our pool is always vacuumed and scrubbed spotless and our water is always crystal clear (an amazing feat as we live on a golf course and are surrounded by lots of dust and biological particles). Whenever something needs repair or routine maintenance, Pool Service Unlimited is here ASAP and has us up and running ASAP. Everyone, from the owner to the engineers and technicians, to office personnel, to the pool cleaner, is top notch professional. We love their care and ability to fix whatever is needed and above all to keep our aqua waters beautiful 24/7. We swim daily and use our pool all the time so having such an outstanding service is very important to us.

I highly recommend this company. After many failed attempts at finding a good pool service in Naples, they have gone above and beyond. I always look for a family owned and operated business that I can trust and this is it! Definitely give them a call for pool needs in the area.