Posh Pups By Andrea Pet Resort, Brooksville FL

I recently went through a family emergency where I had to travel across the country (by plane, so no way I could take my big dogs along) on very short notice. I'm talking about only a day head's-up for the first trip, and a week for the second. Andrea was the sweetest and most accommodating angel I could have hoped for! She moved some dogs around and found space for my two, and even let me have a flexible pickup date since I wasn't sure how long the medical emergency might be going on. I was so stressed about everything else going on, but she saved me in the pet-boarding area for sure.

My pups have been there a few times, and they always act excited to run in back to their kennels without a backwards glance at me, so they must enjoy their stays!

Their staff is very professional and loves our dogs! They take care of them very well when we leave them for a stay and grooming is on point! We appreciate you very much!

They did a wonderful job on my dog! She looks beautiful! I already made my next appointment!

Andrea and her staff are incredible! We are Comfortable and Confident boarding our dogs here because they make a point to form a relationship with our dogs. We tried boarding our 2 American Staffordshires at other places and it didn’t work out as we have one with high anxiety. Andrea worked with her on our first visit and has really helped us in subsequent visits to get our dog out of her shell and improve her socialization.

If I could leave no stars I definitely would! I’m not a first time client, I’ve brought my dog there Bella for almost 4 years now, and in this 4 year span I think my dog has stayed there a total of 5 times. I just came back from a 1 week cruise to pick my dog up from there today, not quite sure how I forgot the pick up time in the afternoon on Sundays is 4pm-5pm… but I did. I admit I made a mistake, but in my defense I looked online at Posh Pups website for boarding pick up times just to make sure prior to picking up my dog. No pick up times to be found, only prices were shown. I tried calling 4 times, and left a voicemail. I even emailed Andrea, but no response. I thought the pick up time was 2pm-4pm so I decided to drive there and got there a little after 2pm. Andrea has advertised that she lives right there on the premises, so I decided to knock the door at her residence. When Andrea opened the door the first thing I said to her was that I apologize for knocking but I tried contacting her multiple times and ways prior to coming because I made a mistake and forgot the pick up time. I was never so rudely treated in my life… to the point Andrea made me feel very uncomfortable. She was huffing and puffing just because she had to walk over to the on premise boarding facility. Made me feel like I was a huge inconvenience, but honestly if it weren’t for us clients she wouldn’t have the business she has. It’s not like I was asking for her to take care of my dog for free… I pay and I pay very well with tipping $50 in addition to the cost every single time my dog is boarded there. Andrea was extremely rude, and very unprofessional for being the business owner. Needless to say today I did not tip which is not like me to do whatsoever. I have a large family in hernando county, but I will no longer refer anyone there. I honestly was in tears driving back home from there… she just lost a loyal client. Kindness doesn’t cost a thing, but rudeness on the other hand does.

I have nothing but great things to say about Posh Pups…I boarded my three dogs this past weekend and they took great care of my fur babies. I definitely recommend them