Prime Storage, Crestview FL

Superb team to work with understanding and patient and accommodating. Who can ask for anything more!

I felt very safe with my belongings being there. Everyone was so friendly and caring. It’s the only place I will store my stuff. Awesome place, Awesome people.

Prime storage is amazing the price is great and the staff inside are all awesome wholesome people that are willing to help and answer any questions great people amazing place can not beat it!

Everything was great except had to get an access code for the gate. Called and told them I was on the way. Got there and no one was there. Called and got a code tried it and it worked. Then 5 days later went back and it didn’t work again. So had to call and on the 3 time I called someone answered. They did something and it worked again. So I just hope it doesn’t happen again.

Have a storage unit with them for 2 years rates kept going up and then at the end the day my bill was due I moved out and they charged me for a whole month rent without me even being in it free money for them I guess

Everyone I dealt with was very helpful and professional. I would highly recommend Prime Storage for all your storage needs. I have dealt with both Crestview locations and am extremely pleased.

Door frame has a gap between concrete using a furniture dolly is a mission, whenever i went to take stuff out one of the gates was not operating.i was a year there and all that happen was they kept raising the price of the unit. They don't even prorate if you move out early. Paid $212 +/- for three days of use. UNIT WAS C21 AND UNDER D. MARTIN

Casey, the Property Manager makes a Very Good impression. She is polite.kind and respectful. She insures the property is neat and clean she has the customers best-interest in mind.
The property is in a great location just off of I-10 and next to numerous retail and restaurants, etc. Entering/Exiting is easy because it's Not on Busy Road (1/2 block off of rt. 85).

After doing price comparisons with other storage places in the area for quite some time, I rented a covered outdoor space - which is one of the more pricey options this Hospital Drive location offers. Within 4 months, they went up on my price by nearly 13%. I had to call 2 different times over a 7 month period to request my rate be extended since it was too hard to move my item to another company due to its' size and my location. After around 9 months, the rate I agreed upon (price that was advertised online - after 1st month deal) was no longer obtainable and they were now requesting nearly 19% more than I had originally agreed upon. I would have have never wasted time with this company if I would have known they would change pricing on me, so soon, and by so much. It's a lot of work moving/securing items and then having to beg for extensions I feel like their month-to-month lease is not in the customers favor because it allows them to change prices very frequently. The inflation excuse just didn't work me.

The staff are very kind and friendly. Highly recommend this facility as it is very clean, accessible and secure.

The storage is great, but if you don’t do automatic payments it’s super annoying, bc they set up your payment only a few days in advance, but other then that. I’m sure you could pay before.

I was happy with the fast service. I called in the morning and by noon I was moving into my space. Everyone was very friendly and happy to help.