ProntoWash Wiregrass, Wesley Chapel FL
| Address | Lower Level Parking Ramp, 28211 Paseo Drive, Wesley Chapel, FL, United States |
| Phone | +1 888-783-2967 |
| Hours | 10:00am-6:00pm |
| Website | lp.prontowashglobal.com/wiregrass |
| Categories | Car Wash |
| Rating | 1.7 7 reviews |
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ProntoWash Wiregrass reviews
7Do not go there. They wash from 5 gallon bucket and dry off. No rinse at all they use same towels they wash tires on your paint. Very bad service. Just a warning before you go through what I did already.
This used to be my go to place for when I wanted to get my car looking extra special. After my last two trips, I'm done.
On my previous visit, the attendant was running late and ended up rushing through the service. He missed a number of places in my car and was still almost 45 minutes late in finishing my car.
This visit, the attendant had no record of my appointment and was hesitant to start. He said that it would take an hour and a half to clean instead of the scheduled hour. He insisted that he needed the extra half hour because of the pet hair seen in the photo. It was his poor attitude about it more than the time.
I cancelled the appointment and will find another place.
I received good service. I had interior done with shampoo. All stains removed with exception of couple stains which they warned me about ahead of time. I explained very, very well what I wanted and I was clear
on my expectations. I was able to negotiate my price from the beginning. They did couple extra things as a courtesy. That was nice. I was super happy with the results. I will take my vehicle again. Good service received. Recommended.
Made appt and no one was there today. Last time I used the service as a walk up the young lady tried to get me to pay her personally on cash app. Seems shady.
**BEWARE** I made an appointment for an Exterior Hand Wash using their mobile website. The site says $29 for an exterior hand wash. I arrived to my appointment on time, on a Sunday morning, only to be greeted with: "Do you have an appointment? ". "Yes". "What price did you book? ". Not even ask for my name to look up appointment.but, "what PRICE did you book? " I told them the $29 Exterior Hand Wash.immediately answered, it would be an additional $20 dollars if I wanted my windows washed and tire dressing applied.what kind of exterior car wash doesn't include washing windows on the OUTSIDE? They're charging $49 for an exterior hand wash folks! No greeting, nothing, just "what PRICE did you book? ".
The Worst Customer Service in my 10 years of owning a car.
1. They told they cleaned it and asked me to check it out and i saw them closing the trunk.
2. When I’m checking out car to see the work they did, i was shocked to see all the dust is still there, and i showed them the dust, they told they dont have a vacuum which will fit there, so they didn’t clean it. Such a stupid answer
3. I opened the trunk and i see it is untouched. Added the video
They charged me 179$ for this.
They don't have prices posted. Few weeks ago they charged my brother 55 to clean his CRV inside and out. I went to them because my brother said they're the best. I have a smaller car she wanted to charge me 129.why? I asked what's the cheapest she said 79. For a basic wash. So they can just charge whatever to whomever they please. Not cool.