Public Storage, Longwood FL

Barbara & Tammy were soo verry helpful & They Both Did Take The time too explain & help me on out too find the best size storage unit for my storage needs! Thank you ladies BOTH 4 taking your time 2 assist ME! & great job & Please Do Keep On Up The Great Customer Service

This company is faster for charge late fee but for fix the gate is always a problem, I was renting in Casselberry, fl and now I'm renting in 1792/Longwood and us the same problem with gate, always open I have to use the same gate for in/out. I pay my rent but is not secure my unit.

I have no issues with this storage The store manager Rhonda she is awesome she will make sure you have exactly what you need at the best price

The district manager Josh Shaffer is a total harasser and abuses his tenants. He will take your rent money then find any reason to make you vacate the premises after paying rent. I have left many messages with corporate to call me back. I have filed a restraining order injunction against the district manager and the manager Rhonda. Rhonda has harassed me real bad. Don't rent here. You will learn. I have a case number for Longwood police and I'm actively pursuing litigation for harassing tenants.

Great customer service and great personality. I apologize but I forgot her name. I was there on Tuesday he 28th of April 2020 at 4: 30pm

Kimberly was very efficient, and that helped to make the chore of moving items in to storage easier! Nice clean storage with easy access!
Thank you!

I just want to say that this Public Storage has one of the best of the best. The property manager Rhonda was so helpful and professional with me. I am helping a friend move and went to get some boxes and tape for him. Rhonda was great and very informative. Thank you!

Oh let me tell you HOW WONDERFUL RHONDA ISSS!
She is on point & SO knowledgeable! She took her time w/ us, explained everything, and helped us to decide which unit would work best for us! 5 Star service for sure!

I went to visit this Public Storage for my brother who was in need of a unit. The property manager Rhonda was so informative and helped me make the decision for my brother. She has outstanding customer service skills

The only reason I give 4 stars instead if 5 stars is because you have to pay $22 for a lock that can only be bought from and used at Public Storage.

Other than that Rhonda assisted me from beginning to end and she was very very knowledgable polite and professional. She was really good at her job!

6 stars plus, above and beyond, Teresa is a joy, an angel, so pleasant to talk to, so accommodating, helpful, she deserves a raise.

Always friendly people in the office, especially Teresa. She is a very kind and helpful individual.

I love this location and love Miss Teresa in particular. She is always so kind, helpful and understanding and makes going to this location extremely pleasant. Miss Teresa is not only a great Public Storage associate, she is an awesome human being. Love her!

Teresa was awesome, she was very helpful and straightforward with positive energy throughout the sale. Best Public Storage representative I've encountered.

Teresa and her staff are very compassionate, caring, and knowledgeable. Teresa is also very professional, and I would recommend this location because, I trust them with my precious belongings.

I've rented here for a while. Kris is the best always helpful. The property is always clean and the prices are fair.

Teresa listened to my specific needs carefully and with kindness answered all of my questions. She then brought me around to look at the units to see what would be best. I recomend trusting Public Storage for your storage space needs! Thanks Joshua

Teresa is truly a kind and caring person after seeing her again yesterday was so refreshing as she listened carefully to all my concerns and made notes to address my concerns, Teresa was also very sweet to my five year old grand-daughter Jaynalyse! Thank you! <3<3:)

The customer service happening at this store is exceptional! Kris has such a nice, caring presence when coming to this office. She not only cared about my questions but made sure that I felt 100% comfortable with everything.

Kris and Teresa were so pleasant when I came to this property. You feel that they care about you as a person and not just trying to rent the storage space. Will recommend again and again.