Public Storage, Lantana FL

I.had been driving by the storage facility and stopped to inquire about renting storage space. The Agent was friendly.and knowledgeable
She' explained all the details and gave me a.tour. I was.pleased how she handled the whole transaction. I signed the documents and I was 100% satisfied and the deal was closed.

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Property manager here is rude and nasty
My storage has been infested since day 1 nothing has been resolved! No one is ever at the location to help, refused to unlock my unit and then call the cops. Why are you upset that you have to work very unprofessional, I’ve contacted the customer service # countless of times 0 help! Next will be a lawyer for the infestion, damages and neglect to allow me to get my child’s medical device. I have been patient & calm up until now.

Saran was a complete delight! She made the pressure of transferring our items from one storage to another such an easy process. She was very pleasant and was able to answer all of questions and address our concerns. Excellent customer service skills! I highly recommend this Public Storage location to place your possessions.

Saran was such a great help. Super friendly and made everything fast & easy. 10/10 WOULD RECOMMEND!

Horrible, no one is here and move in date was pushed without any notice. Also mgmt never answers. Worthless!

Outstanding service from checking to checking out! Would give 10 stars - wonderful people to deal with

Movers put everything I own into a storage unit. Upon returning to unit I found that lock was not working. Person helping me tried to get part of area that slides to right but it was broken. We reported it to management with their assurance it would be fixed & left them my key. Upon my return to retrieve some belongings, I found the lock still broken! What was the point of having a “locked” unit when Public Storage is negligible ‘ never fixed the lock! And-I paid $221 a month for nothing!

Great facility kept very clean and well lit at night Gladys the manager help me find the correct space for all my storage needs Definitely recommend this facility if you're looking for storage Gladys was very helpful

Went to get a price on a unit (already knew what I wanted) 20 mins before they closed. The older lady there had locked the door and just told me no and wouldn’t get up from her seat. I’ve been using this place for 5 years and I’m tried of the staff here being so lazy. It’s about time I start looking for a new storage place

Horrible customer service. Do not recommend. Not only this location I've been to 4 and all the same. No one in the office or answering phones. Call service number and no one is helpful. Totally disappointed.