Public Storage, Ocala FL
| Address | 2362 NW 45th Terrace, Ocala, FL |
| Phone | (352) 651-7212 |
| Hours | 6:00am-10:00pm |
| Website | www.publicstorage.com/self-storage-fl-ocala/5829.html |
| Categories | Self-Storage Facility, Automobile Storage Facility, Boat Storage Facility, Moving Supply Store, RV Storage Facility |
| Rating | 2.7 6 reviews |
Nearest branches Public Storage — 816 NW 27th Ave, Ocala, FL Public Storage — 5170 SE 58th Ave, Ocala, FL Public Storage — 13425 SE County Hwy 484, Belleview, FL Public Storage — 51 Spring Vista Dr, DeBary, FL |
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Similar companies nearby Storage Rentals of America — 5628 FL-22, Panama City, FL Broward County Self Storage — 601 NE 11th St, Fort Lauderdale, FL, United States U-Haul Moving & Storage at Capital Circle Northwest — 5010 W Tennessee St, Tallahassee, FL Life Storage - Tampa — 3000 W Columbus Dr, Tampa, FL |
Public Storage reviews
6Ebony provided excellent customer service today as I had to update all information at the Location 2362. She assisted in helping me update all the requirements in a calm professional manner, by going through each step individually. Thank you, Ebony.
Prices are through the roof. If the prices were reasonable, it would be more appealing.
This is the worst storage ever. I am not sure what is going so wrong about customer service and relations. Whether you are on the phone or in person its like no one exist and nothing you do was actually done. I have been waiting to weeks for what I was told was a call I was to get within 72 hrs. And even though they told me given that they escalated it I would get a call within 24 hrs it still never happened. Worst part is I've had better service at run down storages. I am still locked out of my storage and my other option is to pay for a locksmith which I don't have the money for. I've been to places that would just bust the lock on the spot for you and just charge you for a new lock and honestly I should of stayed. I will be looking to move back to cubesmart once I get this settled.
Aside from it not having a live human to interact with if needed, prices were very high
Neighborhood storage wasn't much better as for customer service and now there's never anyone here to talk to
Since day one Veronica always assist me in any questions and issues that I may have with my units. She makes her self available, got prompt responses, she's very helpful, nice and most of all very respectful and polite. The units are very clean as well as the property, I'm very he satisfied and pleased with the service and the property. I will recommend it.