Public Storage, Miami FL

Melody was amazingly helpful and very patient throughout my process of choosing a storage unit! I am very happy to have visited in person and get a personalized service! I would highly recommend this location and ask for Melody!

Excellent service! Melody helped me a lot with with my reservation. Thanks to her I was able to find the space that I need. Thank you so much for your excellent service.

Like inside parking but needs to hire a concierge to take care of elevators cleanliness and elevator floors need to be fixed some floors have been broken and that's a risk of slip and fall.

Melody is very attentive, pleasant, Biel knows how to serve the customer with a lot of patience. I really liked her service.

This my first time having space at public storage, was amazing experience with Melody and Ashley, they are profesional, taking you step by step explaining everything from A to z, they make a way too easier for me.thank you guys.

Melody is terrific. Extremely professional and knowledgeable. I need more people like her in my company

Excellent Attention The Girls in the Office are Very Kind Nicole and Melody Very Satisfied

Worst storage, go to any other would be better for sure. Don’t even lend you carts, customer service is awful.

This location is extremely disappointing. The pervasive smell of urine is overwhelming, and the parking situation is a nightmare. It's frustrating how they consistently block you in and the staff shows no concern or willingness to call a tow truck. Moreover, the price for a small 5x5 locker has skyrocketed from $50 to $80, which is unreasonable. To make matters worse, a considerable portion of my stored items were damaged, there's a plague affecting the facility. Overall, I had an extremely unpleasant experience here.

Giving two stars bc the check in process was easy and fast.

But here’s the negative- they barely ever have carts available. They only have 2 and they are in the main office. Good luck if someone is in the main office to access them. Plus the trash that is sometimes left over by people. We left today.

For a major chain like this… the least they could do is provide its tenants with dollies. They literally cost less than what they charge for storage. We found a new spot with plenty of carts for its tenants.

The place is good and clean MARIA is a loving person, she took her time to help me and patiently explain the entire contract.
It's a shame that there is another girl (MELODY) with a terrible rude attitude that while I needed help she ignored me until I wanted to and when I asked for something she responded with rudeness, and a bad face with a terrible tone.she is arrogant.
Thanks to Maria for coming to my aid.

Melody was a great service. She was kind sweet and attentive and patient. I love that about her.

We have a unit in this storage, Mr. Alex assisted us, excellent person and treatment, I recommend it, very good service, thank you.

Disgusting Public Storage, people living on the floors, it smells and there is roaches, this is run by amateurs and for a building not being that old this is a total dump, stay away from this one…
súper sucio, cucarachas e insectos, huele horrible y menos hogar vive adentro y fuma.

Nasties storage facility in Miami, this places is filthy, roaches, homes-less people living on the floors and smoking on the floors so your stored items smell really nice when you take them back out…trash everywhere and bedbugs are also available at this place, rent goes up double after a short time! AVOID THIS PLACE!

Stopped in and asked questions if there was a 10×20 available and about how much the monthly payments would be. Melody had let me know that there was a deal or special offer on a unit that size and how much it currently was. She even let me know the normal rate/payment for that storage unit size. She was extremely polite and knowledgeable and was able to answer all my questions.

Amazing service, very patient and understanding throughout rental. Found the right storage I needed, thank you