Publix Pharmacy at Kings Crossing, Sun City Center FL

I just called and I've been left on hold for 15 minutes, so I called back twice, and they yelled please hold before I can even get a word about my emergent situation out.
If you don't intend on handling phone calls then why answer the freaking phone? If I wanted lousy customer service I would have stayed at Walgreens. Hire someone. It's ridiculous that they just put you on hold until go away. I don't understand why you have a phone nobody will answer. The tech is rude. Do better Publix. You have a low review rating for a reason.

They make me feel like I'm doing something wrong or like an inconvenience. Never called to tell me my perscription was on back order until the due date. I had to problem solve the issue myself as they had no idea when the meds would come in. They used to be this publix pharmacy.very professional but the past few months have been awful.

The pharmacist is great but his staff is rude and always makes me feel like I’m bothering them when asking questions. They often take a day or two to process a prescription. I’ve waited a week and was told it was because they “have to make a lot of calls” I’ll be switching to a new pharmacy.