Publix Super Market at Fountain Square, Miami FL

Picked up meds & some grocery shopping, all went smooth. No issues, no hazzel, no problem.

I went today 09/15/23, to the store Publix at Fontainebleau Square, around 11 am. I approach to the cashier, named Cristina, to pay for my products and asked her for help me to put them into the bags. She refused because she said have back pain. I’m an old man with medical issues and was obligated to do it myself. She didn’t help me nor with one bag. I think this is a bad actitud and is not what I had always expected from Publix services.

Although more expensive than other supermarkets, the attention by the staff is quite nice and it gives a warm feeling to the place, they're really nice with the kids

Normally it is 5 stars. But today they have the smoked salmon refrigerator broken and they don't have it in sight, you have to ask someone to take it out, show it to you, tell you the price.that means a waste of time and difficulty. By the way, the shrimp creams and seafood pastas that are also found on that counter suffer from the same thing. For the rest, we already know that Publix is ​​clean, organized, everything is top quality, and the service of all its staff is top-notch.

Terrible online sandwich service! 2 times now! The first time they did not
Order and the second is not on time! 20 min after the hour and I was preparing it badly! Putting things I didn't even ask for! Really deplorable

My only problem with this publix is the deli, if you order online they will never get the order right.

Has to be the worse Publix in Miami. Terrible attitudes and a lack of customer service is what this Publix provides. Employees will make eye contact with you and not greet you but will most definitely argue with you if they feel as if they are right. Hardly anyone knows English and the fresh/hot food is hardly ever fresh. Definitely needs some new management…

For cleanliness, selection and service …. Publix can’t be beat in South Florida. Way cleaner than Sédanos and Fresco

Great store but the deli section is always understaffed. Plenty of employees but usually only one person is working the counter while everyone else prepares the online orders or pre sliced selections.

Plan on waiting at least 20 minutes here just to get them to slice a pound of Boar’s Head Pitcraft Turkey.

I am: Orlando Gómez. Like the town in Florida where Disney is. For me Publix is ​​my favorite store to buy. I hope we can be doing it until Jesus Christ comes: Again!

Had in stock everything I needed
Professional, courteous, and best customer service outside of my professional skill set

It was good that supermarket, it had all the food I was looking for, it took me only get there and look around for a while and out of the sudden my trolley was full with all the foods I came looking for, the Publix was quaint and very clean, that's good for all the people that come to shop here so they can clear their mind up for a while, keeps up

Excellent place I love going to the publix because it has products. And the excellent service

A complete supermarket wherever you go has the same layout and good prices, you can find everything.

Excellent variety and quality, as well as a very good location. Very friendly customer service staff too.

Very good supermarket, it has everything you need and the sandwiches there are good and cheap