Quality Auto Service, Coral Springs FL

MARINE RUSSO SINCE THE PREVIOUS OWNERS JULIE N EDDIE FIGEROUA) (WHO RAN THIS REPAIR SHOP LIKE A WELL OILED MACHINE FOR 20 PLUS YEARS) (I BROUGHT MY 1999 HONDA CAR ACCORD TO THEM FOR 5 PLUS YEARS) (THEY TREATED ME LIKE FAMILY NO SHEET) (ALWAYS CHECKED THE PROBLEM) (N LET ME KNOW BEFORE DOIN ANY WORK? (THEY WOULD TELL ME TO COME IN N LOOK OVER THE REPAIR ESTIMATE? (THEY EXPLAINED THE WORK TO BE DONE? (HOW MUCH IT WOULD TOTALLY BE INCLUDING TAX? (IF THERE WAS ADDITIONAL WORK THEY WOULD CALL ME TO COME IN TO THE REPAIR SHOP) (THEY POINTED OUT TO ME WHAT OTHER PROBLEMS THEY FOUND) (N GIVE ME AN UPDATED ESTIMATE WITH THE ADDITIONAL WORK TO BE DONE) (I WOULD GIVE MY AUTHORIZATION IN WRITING THE DATE TIME N WHEN THE CAR MIGHT BE DONE) (AND ALSO SHOWED ME ALL THE PARTS THAT WERE BAD) (N MOST IMPORTANTLY IF THEY BROKE SOMETHING THEY WOULD TAKE FULL RESPONSIBILITY) (UNLIKE THIS NEW OWNER JAY) (I BROUGHT MY CAR IN THERE TO CHECK N ENGINE NOISE N OIL LEAK) (JAY CALLED ME N SAID YOU HAVE A BROKEN BALANCE SHAFT BELT N IT WOULD BE $1,103 THERES ALOT OF LABOR INVOLVED) (THEN I HAD TO ASK HIM WHAT ABOUT THE OIL LEAK? (HE GAVE ME A BOGUS ANSWER? (HE SAID OH ITS THE REAR MAIN SEAL THAT WAS LEAKING ALOT OF OIL) THEN HE SAID I WOULDNT FIX THAT ITS $900) (SO I TOLD HIM DONT DO NO WORK 2 TIMES) (HE SAID OK? (MY WIFE HEARD HIM TO ON MY CELL PHONE) (WELL THEY TOLD ME TO PICK UP MY CAR I CAME IN THE NEXT DAY I SAID CAN I HAVE MY KEYS? (HE SAID URE CAR IS ALL TAKEN APART N ITS GOIN TO BE $322.73 I SAID I DIDNT GIVE YOU AUTHORIZATION I DIDNT SIGN NOTHING) (HE SAID WHEN I PUT THE CAR BACK TOGETHER U HAVE TO PAY THAT AMOUNT OR WERE NOT RELEASING THE CAR THEY FORCED ME TO PAY THE $322.73) (I PICK UP THE CAR? (AS SOON AS I START DRIVING I HEAR A HUMMING NOISE THEY DAMAGED MY TIMING BELT TENSIONER N I COULDNT TURN MY STEERING WHEEL THEY BROKE MY POWER STEERING PUMP THATS BUBBLING N LEAKING WHEN THEY TOOK OFF THE POWER STEERING PUMP TO TAKE OFF THE TIMING CASE COVER) (OBVIOUSLY THEY NEVER TOLD ME? (NOW IM SCREWED OUT OF $322.73 N A BROKEN POWER STEERING PUMP THATS GOIN TO COST APROX $400) (MINE U THEY HAD NO PERMISSION NO AUTHORIZATION TO DO ANY WORK) (NOW I REPORTED THEM TO THE FLORIDA ATTIRNEY GENERALS OFFICE N THE DBPR) (MAKE SURE U GET
FULL ESTIMATE IN WRITING N SIGN IT N DATE IT) (MARINE RUSSO)

Ed and his crew make customers very comfortable when they are in the uncomfortable position of leaving their car for service. Quality Auto Service is a first rate alternative to the dealership service.