Quest Diagnostics Inside Fleming Island County Road Walmart Store

Had to give blood, which has always been painful, but Myra did my blood draw today and it was 100% painless! Give this lady a raise!

Very unprofessional & liars at the Quest inside Walmart. I was sent there to pick something up directly from my doctor's office. Arrived at 3: 45 and a very rude, unprofessional woman came out and said they were closed. I told her the door, their website and the doctor's office said they were open until 4: 00. (The website this review is written on confirms they are open 7AM-4PM.) She said they close at 3: 40. She kept insisting they closed at 3: 40. Who closes at 3: 40? I already called and had the lab order/pick up changed to a different lab since this place is so horrible. As I was shooed out the door, another person walked in and was told they were closed & it was still well before 4: 00. I'll make sure I tell anyone who needs lab service of their unprofessional service.

I didn’t get my test done even though info was in computer “they couldn’t find it “ wasted my lunch break went across the street and had it done
Ps I even showed her the dr order she rufused to do it —-very dissapointed will never go back

I’m sure they’re great, but if you need to have labs done within a two week window, don’t pick this location (they “allow walk ins” but I just walked in for the third time this week to wait for an appointment and was turned away.

Easy to make an appointment. But unfortunately, this office Personnel has the worst attitude. I will not recommend to any of my family or friends. The worst feeling is to need labs done and have medical personnel treat you poorly, no options given and being insulted. Don’t give a zero ‘cause it is not possible.

Worst customer service experience I had ever had. Fully automated with no instructions on how to use the system and no one available to assist

I’ve never done a review, but this time I needed to do one. Due to the circumstances for what I went thru.
I will never even think about making an appointment at the Flemming Island location, inside Walmart. I was treated with the most utterly disrespect. The technician Ann, is the most inconsiderate tech I have ever dealt with.
I went in, I said; Hello, how are you? Ohhh I just looove your hair, I wish my hair can twist like yours, but I have straight hair”
She said, She has a special brush that can twist the hair like that.
Then it went like this…
Gave her my insurance card, she said my insurance wasn’t working, I called United, It was working!
Then she said I wasn’t in their system, I call the Doctors office, I was.
Then the numbers on my insurance card wasn’t matching the one in their system, call my insurance AGAIN & they emailed me the card.
She said “she couldn’t take the information via email, because she needed to scan the card” she just told me to ask for an email for my card O.o
At the end she said, that she had others patients that she needed to attend (there was no body in the waiting area)
She said that she had a meeting @ 2 & I needed to make another appointment!
I went to the Middleburg Quest after I called & explained my situation, they took me in…
With All due respect, every word she said about my insurance card not working, me not being in their system…was A LIE!
They did all my 3 different Doctors blood work.
I always go to the Middleburg location but they didn’t have sooner appointment. So I foolishly made one here…
I will rather drive all the way to Orlando Fl, than to come there again (& I live in Orange Park). No wonder that place is always empty!

SOME people doesn’t appreciate a good compliment.
I wish we could go back in time were everyone said something nice to someone.
A hello,
A good morning.
A how are you? Without them thinking you wanna go sleep with them. SMH!
Outrageous

Had an appointment and STILL waited half hour to be seen. Place had a strong odor of bleach. Customer service DEFINITELY needs to improve! You, by no means feel welcomed here. I won't be back.

Scheduled a appt for 1040 wasn't seen till 11. There was no one else in the waiting room besides me. Upon entering there was boxes packed in the hallway barely anyroom to walk. I went to take my urine test there was no hand soap no trash can. There were boxes on the floor so had to step over them with urine cup in my hand. I will never go there again.

The nurse did an amazing job and kept talking to me because I get dizzy when I get blood drawn. She was gentle and kept talking to me so I wouldn’t think about the needle.

I went to Quest inside Walmart today and Treshawna went above and beyond for my son and I. She was so personal and calming and had a great attitude. Wish there was more of that type of person around these days! She was Awesome!

I had a lovely experience getting my blood drawn with Pat; she was very kind and professional! Would recommend anyone to come here. The appointment was quick and on-time as well, their virtual sign-in is very helpful.

Had a 9: 30 appointment and back at 10: 40 for my blood work. Didn’t have to wait at all. Staff was efficient and friendly. The lab tech who took my blood was super quick. Didn’t feel a thing.

Ann was absolutely fantastic with my 9 year old daughter for her blood draw! Creating this wonderful experience early on will be forever remembered. Thank you Quest & Ann!

Incredibly polite and professional. Everything was taken care of swiftly and smoothly. If you show up on time, prepared, and be nice, you will have no issues.

Rude, inconsiderate and mean people. Refused to even speak with me if I was 1 minute late for an appointment and actually locked the door in my face. Never been treated so poorly in my life. Do not work with this horrendous group of people who apparently care more about a clock than the human beings they are supposed to be helping.

Trashawna was wonderful at Quest on County Rd 220 INSIDE THE WALMART! I barely felt the needle and that is a miracle!