Quick Lane at Bartow Ford

I drive over 50 miles to come to Bartow Ford and they never disappoint. Prompt, thorough, and courteous service every single time.

I have been their customer for about twenty years. Their Sales & Service departments have always put customers first. Thank You

So far now I have been here going on 5hrs. I knew my wait time would be longer than normal due the amount of cars ahead of me. Also being on a Monday after a holiday. But this amount of time is totally unacceptable. Usually the service is great here. Was advised by service there was problems with the machine thier using. But should it been a problem to be here for this excessive amount of time. TOTALLY UNACCEPTABLE BARTOW FORD. I except better than this from you. I thought you were better than this. I guess I did go the wrong way this time. No quick lane this time around.

Perfect! Made my appointment for 6: 00 pm. No waiting, not busy, very easy! Service writers had all my info, easy in, easy out! Most definitely approve of the after hours service for workin people!

Arrived on Saturday to get Oil & Filter changed. They informed me that it will be 1-1/2 to 1 hrs 45 minutes BEFORE THEY CAN GET STARTED. What's "QUICK" About That? I'm Outta Here.

They have hands down the best customer service and quality when it comes to car repairs and service. I have been going here for over 5 years now and I'm never disappointed.

Stephanie recommendation was spot on. Four new tires and I couldn't be any happier. Will continue being a longtime customer.

If buying a car from this dealership DO NOT use Chris Stricker. He will lie to you and if he doesn't like what you are saying on the phone he will hang up on you. Called and asked to speak with general manager and was told he would call back in a few minutes. Over 1and1/2 hours later and no call. I expect they will remove this because it goes against all their advertisements

I was somewhat late in the day arriving so 2 hours wasn't bad. There were a lot of cars ahead of me. I usually get there at opening time and am done in a jiffy.
While there I had lunch with the gentleman who sold me my car. Aundrae McGee. He's an awesome sales rep, no pressure and very knowledgeable.
While we were eating, the gentleman in the service department that I always deal with, Robert Blackburn, walked by and called me by name! I knew he would recognize my face but wow, to remember my name! That's what I call awesome!
I also got a little issue with the window tinting fixed that I didn't really expect to be done today. Nicole helped me with that one.
Bartow Ford associates have been super. I recommend them highly! Tell them Mark with the blue Mustang sent you.