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Rainbow Reef Dive Center (Boats), Key Largo FL

Address 100 Ocean Dr, Key Largo, FL
Phone (305) 451-7171
Hours 7:00am-8:00pm
Website www.rainbowreef.us
Categories Dive Shop, SCUBA Tour Agency
Rating 4.5 20 reviews
Nearest branches
Rainbow Reef Dive Center Caribbean Dr (Boats) — 522 Caribbean Dr, Key Largo, FL, United States
Rainbow Reef Retail Center — 100800 Overseas Hwy, Key Largo, FL
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Rainbow Reef Dive Center (Boats) reviews

20
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Stormy
September 23, 2023 4:27 am

The guides and instructors were awesome. I loved my guide! She showed me how to safely interact with jellyfish, and took some good pictures of me with my camera. The photos are from Snapper Ledge.

mike
September 21, 2023 12:14 pm

Kids getting certification in two days. Hard to push through but very rewarding accomplishments.

Mona
September 20, 2023 8:32 pm

Very nice guides and boat crews. We went to 7 dives last weekend with Rainbow Reef and we got great experience of scuba diving! Will definitely go to Rainbow Reef again next time when we go to Key Largo

Frances
September 15, 2023 3:35 am

Discovery Scuba
I can’t begin to express how amazing our experience was. Our instructor Matt was awesome and made the experience more knowledgeable and comfortable. The dive shops employees are super helpful and you can tell that everyone loves what they do. The boat crew and instructors were super friendly, well informed, helpful and all the above. The 2 dives lived up to what we imagined and more. If you’re looking for who to go through while you’re in the keys; look no further Rainbow Reef is everything you need and more! Thank you Matt and Rainbow reef!

Carol
September 14, 2023 12:51 pm

Dove on Sunday and Monday, shout out to Pete on Sunday as he was able to quickly locate a problem underwater with my husband's inflator hose and remedy it. Pete led both dives at a nice leisurely pace and did several air checks. Sydney was on deck on Monday and was so helpful and friendly. Bridget in the office was very helpful and friendly upon check in.

Nelly
September 13, 2023 6:09 pm

Dangerous operator for safety and transparency. There have been Legal violations down and physical safety violations. There have been Reports of alleged sexual harassment down to numerous complaints. Most of us Just want to go diving and have fun. I don’t believe no one wants to dive and support a business that does harm.

Soojin
September 12, 2023 9:53 pm

Kids and grandpa got certified with Jo! She was the best. Extremely knowledgeable and went above a beyond with our family.

Amie
September 11, 2023 4:41 am

The crew of Rainbow Reef were amazing! Paige (our first mate) was just a doll and very knowledgeable and made us very comfortable with our first open water dive/snorkel experience! All of the crew were so nice, laid back and made for a great experience! Highly recommend them!

John
September 08, 2023 9:18 pm

Amazing Staff, Captain/Instructors/DiveMasters and Trainees
Best in the Dive Industry

Tom
September 01, 2023 8:08 pm

I booked a custom package for 3 days/4 nights with Rainbow Reef and stayed at the Courtyard. My experience was that Rainbow Reef is very well run (Courtyard was great too). From the ease of the reservation process, to how organized the dive schedule was, to the friendly guides, mates, and captains, I had a great experience all around. I had a great time and felt safe on every trip (7 trips 13 dives) Next time I dive in Key Largo it will be with Rainbow Reef.

TERI
August 22, 2023 7:53 pm

Let me say this first, this was our first ocean dive. We were so excited and nervous at the same time. We asked the crew if we needed our wetsuits and they said no the water was warm. When we got to our first dive site there was no briefing on what we should expect. They did not tell us that there were a lot of jellyfish. My dive partner was stung as soon as she got into the water. I was having trouble with getting below the water’s surface and had to get more weights. No big deal. The only thing we were instructed on was not to grab the ladder for safety reasons. When I got back to the boat captain stuck his foot out to push me away from the ladder. The problem was I was not going to grab the ladder and him pushing me away like that shocked me. I informed him that I did not want to come aboard and just wanted some more weight. His response was oh. My dive partner ended up going back to the boat because when she went down she was stung in the face and neck.

The next problem was our guide did not stay with us. If it had not been for a couple from the boat I would have ended up out in the water alone! When my tank reached the level of 1500 psi I headed up. When I got to the surface I came up in a cluster of jellyfish. I was stung on my face, neck, arms and legs! I came up so far from the boat it took me about 20 minutes to get to the boat and I was stung several more times as I was trying to get to the boat. I was panicking and hyperventilating to the point all I could say was Jellyfish, jellyfish, jellyfish. My dive guide did not seem to care about me being stung so many times. The first mate helped me get out of my gear and get vinegar sprayed on my stings. It took me a while to get myself under control. Needless to say I did not go on the second dive as i did not feel safe or comfortable with all the jellyfish.

I do not recommend this dive shop for inexperienced divers. If you have experience and you do not need a guide then you should be fine but I will not use them again.

William
August 18, 2023 2:55 pm

Rainbow Reef is an absolute gem among scuba charter operations in Key Largo. Their commitment to customer satisfaction is unparalleled, and they consistently go above and beyond to ensure every guest leaves with a smile. Whether you're a novice diver or a seasoned pro, Rainbow Reef has got it all figured out. Their expertise and dedication to providing exceptional service make them a standout choice for anyone seeking an unforgettable underwater adventure.

What sets Rainbow Reef apart is their remarkable ability to cater to a diverse range of customers. Whether it's a group of excited students embarking on their first dive or a group of experienced divers seeking thrilling underwater encounters, Rainbow Reef has the knowledge, equipment, and staff to make every dive a memorable one. Their professionalism and attention to detail instill confidence and ensure that safety is never compromised, allowing guests to focus entirely on the magic of the underwater world.

Moreover, Rainbow Reef understands the importance of hospitality. From the warm welcome at the dive center to the knowledgeable and friendly dive instructors and crew, they create an atmosphere of genuine care and hospitality. It's clear that this charter operation knows how to treat its guests, making the entire experience not just about diving but also about forming lasting memories and connections. If you're looking for an exceptional scuba diving adventure in Key Largo, Rainbow Reef is undoubtedly the outfit to choose.

Michael
August 16, 2023 1:46 pm

Dove with them for a week. Also got my Advanced Open Water certification with them too. Very helpful and friendly staff. Payton is a great instructor and guide. She and her team will make sure your trip is a great one. Glad to see the crew take safety very seriously, not just talk about it. First time diving in the ocean and I felt very well taken care of.

TheProperEdikit
August 16, 2023 3:23 am

Worst customer service I have ever experienced. Our daughter is a PADI certified rescue diver with over 20 dives since becoming certified a few years ago. Her last dive was 2 years ago in Hawaii, which was a night dive. This company refused to make a reservation for her because her last dive wasn't less than 2 years ago. I asked "what is your company policy about last dives and when a refresher course is required and when it isn't? " He said, "i am not authorized to disclosed what the policy is. " So this company just willy nilly denies services on a case by case basis with ZERO disclosure of company policy. What? ! We will NEVER return to this dive company.

Annia
August 11, 2023 10:20 am

Awesome Dive instructors and crew! Our instructor Chris Selfcik was super patient and provided excellent instructions.
Overall rainbow has gone above and beyond what it means to be a dive shop and I will most likely be coming back!

Koda
August 11, 2023 3:19 am

Very knowledgeable, one of the largest dive shops we've been to. Also has a conservation aspect to their work.

Chelsie
July 29, 2023 6:17 am

Tropical Adventure was awesome! Went snorkeling for the first time and had an amazing time! Elena was the absolute best

Joe
July 09, 2023 3:33 am

Amazing dive charter. Yes, their boats hold quite a few people but the staff was super about not just head counts, but actually verifying who was onboard. Did 4 dive with them over a long weekend. Capt Michelle, Capt Dennis, and our guide was Halie, all were exceptional. We will be back for sure.

Daniel
July 08, 2023 9:54 am

I just got my advanced open water certification at Rainbow Reef. Paige and Bridget were excellent instructors and made the whole experience more enjoyable. All of the guides on the non-class related dives were exceptional as well. If you're looking to go diving in Key Largo, I highly recommend going with Rainbow Reef.

Greg
June 29, 2023 2:32 pm

Great people. The people really make the difference. They go out of their way to ensure you get a good dive

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