Ralph MacNiven - State Farm Insurance Agent, Naples FL

Thanks for dropping me when I needed you the most. State Farm has completely screwed me over. I just had a baby and they dropped me. Making it completely impossible to find insurance. I do not recommend State Farm AT ALL. They are not there for you when you need them. STEAR CLEAR. SCAMMERS.

I worked with Melissa Rodriquez and could not have had a better experience. She investigated my concerns and came up with solutions that far exceeded my expectations. So happy to have found The MacNiven agency.

Dealing with insurance issues have always been stressful and a bit baffling for me but every staff member I have dealt with in this office are extremely friendly, helpful and professional.

Good services
good costumer service
thank you Diana.
Our experience working with this company has been very good. We always have priority attention in each of our needs. I am very grateful to Diana; because she is always available and attentive to help us when necessary.
Thank you.

Just returned to Naples for another Snowbird/Winter Season and one of the first things is to re-establish the car insurance. Always a pleasure to walk in to State Farm Office (of Ralph MacNiven) and deal with Garrett Anthony - no hassle, no issue, just a welcoming hand-shake, with very personal service, as has been the case for many years now.

Manetta has been so helpful to me for many years. I can always count on her to guide me through and answer all my questions about my policies with State Farm. Thank you Manetta

Leslie was very helpful, helped me understand the necessary coverages for my vehicle. Was very in detail of what I may or may not need. Overall amazing

Great service. We have Set an a loyal customer for years and will continue to be. Would recommend them to anyone

Uncommon great service. Leslie was great to work with. Prompt, thorough, and friendly. I highly recommend.

Excellent service from Leslie Mederos, she quickly resolved our vehicle insurance problem.

My suggestion for this office is very good, especially with Miss Melissa, she is very professional, she knows her job perfectly, in short you know how to connect very well with her clients through her knowledge, achieving what each client is looking for, Melissa, thank you once again.

I just signed up with State Farm, and Diana was the perfect ambassador for the company. She walked me through every step, and she was patient as I tried to keep up. I'm impressed with her knowledge and professionalism. I highly recommend this agency.

Quick response and checked on other options for FL insurance. Not available now, but we will check back.

I highly recommend Cameron Kettman from MacNiven State Farm Insurance - Cameron was excellent - he provided us a great quote for our auto policy and had our coverage bound within a day - fantastic service.

I personally want to thank Manetta from Ralph MacNiven State Farm office. Manetta went above and beyond helping us and then following up to make sure everything was resolved. Manetta is a rock star! Thank you

Melissa at Ralph MacNiven State Farm answered all my questions and had the patience to help me on the phone!

This is the best insurance company you will find. Kind, compassionate, motivated in making your experiences with them A+ at all times. Today I received a call from Manetta, asking if there was anything they could do for me? Thanking me for being with them.
You will thankful that if you’re looking for an excellent company, this is it. I’ve been with them since 1992.

Leslie Mederos has been such a great help, walking me through the process and the different policies that are offered. I left our conversation with no questions or worries!

I would highly recommend anyone to come to Ralph MacNiven State Farm if they are looking to get top notch service! "

Lindsay’s support and assistance were absolutely fantastic and I am extremely thankful for her help during a fairly stressful time.

I was dealing with a fairly urgent issue, and Lindsay called me back right away and helped get the situation resolved for me. I had been under the impression that it could potentially take a few days to get everything organized, but she found a way to make it happen within the hour. I am so thankful for this team’s support, and would highly recommend.