Raney's Truck Center, Ocala FL

Bought a truck visor when we opened it there was a dent in it, didn't even have to take it out the box cause we immediately saw it. We took it back to the store and they would not exchange it because they said we probably did the dent.mind you my husband buys stuff there several times a year. They refused to return it by making an assumption and judgement.my husband didn't ask for the money back he simply wanted a new one without a dent.there weren't even prints on the visor and all packaging was still in tact and they assumed he did it. NEVER will we go there again.that was unprofessional.its not like they don't have insurance on those products anyway. To me they judged him.you can't even get through to the store on the weekends although they are open they don't pick up the phone. They lost a customer and we will make sure to tell all our truck driver friends and put it out there.

They made me a custom drive shaft very awesome job even put all new ujoints and boots on it for me without telling me over all very satisfied with the work they did for me and wold recommended anyone needing service to go to them

They wouldn't do my drive shaft for me but I did it myself done a better job than they would have I say go to FX Truck Center for anything truck or trailer semi or rv as well

My first time there with my wife- Lexi and Michele were a great help! Thank you both! Will return again at some point!

What a poor excuse of a company we really have to have company’s that have better work ethics than stealing from people

I bought a passenger fender for my Peterbilt. It was brought out to me in a cardboard box. I asked the sales associate if I needed to unwrap the fender and inspect it. I was told by the sale associate that as long as the fender wasn't painted I could return the fender for any reason. I dropped the fender off at the shop I was having paint my truck. Two days later I received a phone call from the body shop telling me the fender was unwrapped and it was damaged. By this time I was on the road and was not home and I also drove a 6 hour round trip to buy the fender. I asked the body shop what it would cost to fix the fender and they told me 200$ so I called customer service and explained the situation. I was told that I needed to inspect it before I left the store and it didn't matter what the sales associate told me because that wasn't the policy. So I asked for a manager and spoke with a lady that was rude and didn't want to hear anything I had to say. She also told me that she Dosent know what the sales associate told me but it didn't matter because policy is what it is. I was only asking for some help to offset the cost to fix the fender I wasn't looking for a free fender. After arguing for 30 min I was offered 5 percent. Which is like 28 dollars. And was told take that or nothing. I have spent alot of money at raneys as I live 3 hours away. This was by far one of the worse experiences I have ever been through where I was treated and spoke to like trash. In the end I wasted time and spent more money in a new fender, then just having the fender I already had on truck fixed.

Took my truck in to have the drive shaft balances told me it would be 90$ I told him to call me and let me know if it was going to be more then that. I never received a call when I calles to check on it they said it was done. Then when I got ther and went to pay they told me it was 653$ and I still have a problem with my drive shaft.

If your a truck driver and need something for your truck at a reasonable price then RANDY'S is the place if you can't find it here then you got to go to the dealer

I called about a truck problem.
The service department said that they were so busy that it would be a week before they could even look at it. But the service rep took the time to stay on the line and talk to me about what was going on. With his guidance I was able to resolve my own problem.

Thanks!

Good Ole people, always. Friendly always respectful.always nice when I come in experience is always helpful, they got ya In all your semi needs

Stopped by to get a feel for a new seat and was pleasantly surprised by the 12 different choices they had to offer.

Joe Rao the store manager was great

Great friendly and outgoing staff. Top notch truck parts. I would recommend giving them a chance to earn your service

I have to say the owner is a standup guy he truly helped out a friend in need. Trust is everything in this world that should be honored He (mark) is one that serves the other person that in needs of help even when your in another state again thank you mark for the friendship and time you given me
Philip spaulding

Raney's parts department's service is top notch. I was in and out with the parts needed to get a dump truck back o. The road in no time.

Bought led headlights whole housing separated refused to replace customer service sucks don't waste your money buy from Iowa 80 they always take care of you and their customers great customer service

This guy George Raney is a scammer that stole $50K from me. He sold one truck of mine under consignment, collected and kept the money ($50K) Is an expert manipulator and lier. I have all evidence of his scam. Is obvious he’s taking advantage of other people. Annoying to see a thief taking advantage of honest hardworking people.
I’ll put him where he belongs: behind bars. And as if that weren't enough, he claims to be a man of God. He is a pastor in a church where he obviously plays with people's faith and gets money. Do not be fooled by a man who plays at being a victim and says amen

My first time in the store I had a few questions about different things and nick was very helpful and took his time explaining everything and answering all the questions I had.