Red Roof Inn Jacksonville - Orange Park

I love staying here at this location when I'm in Orange Park because the place is clean. Rooms are nice. The staff are friendly and I love the fact that it's well secured. Staff is friendly and very warming.

This location was not fantastic. I will pick another if I return. I needed a low cost place to sleep that is all it was to me. There was lot of activity going on in certain areas of the property that looked suspicious

The staff were very respectful and attentive the room were clean. Only the comforter need some attention but for the price I will not even complaint. You should feel proud of your admin and staff. Special thanks to Maurice front desk staff. Thanks

Parking is suitable. Rooms are clean. Water pressure suitable and adequate for showering. Beds are comfortable. Smoking rooms available. Pets are allowed and welcomed.
Security guard present and patrol throughout the evening. Well light parking lot. No loitering and rifraft, quite during sleeping hours and parking tags are strictly monitored and enforced and unauthorized vehicles are are not allowed on property and quickly removed. Guests safety seems to be a high priority. I felt safe.

It's great if you need a place to stay in for the night but no more than 2-3 days. The person at the front desk was nowhere to be found when I went to check-in and check out. But they made up for it, the lady at he desk is super sweet. The place is clearly unsafe and they have a security guard outside overnight but it's just one guy and he seemed like a really sweet guy. I don't see how he would be able to handle things if it was a group or something very serious. I've stayed at Red Roofs before and this was the first one I've had do parking permits / passes. When I walked into the room the sheets looked a bit dirty with dark stains on them.

Um they just robbed me of $75 and tried to blame it on the third party booking Priceline. Lady lied right to my face. Idk what to do but if anyone knows how i can get my money back please leave a comment.

Kimesha and the manager up front have always been super helpful checking us in on all of our recent stays here. She has always made sure to check for and apply any specials available and always gets us in a room that meets all of our needs. Very kind and hospitable, hence why we have come back numerous times when we have needed a place away from home to stay.

I had a great experience with the customer service at the orange park location.the front concierge was very professional and made my experience work coming to visit again.thanks Sam for fixing my reservation and making sure my room was to my satisfaction!

I want to leave this review for Miss kemesha at 6099 youngermen cir Jacksonville Orange Park FL. She is always pleasant and kind and does everything she can to ensure that me and my family have a great experience.

Don’t get me wrong, the front desk lady was super nice. I needed somewhere to crash for the night and this place provided that. However, when I got to my room, the room was messy and wasn’t clean. The sheets weren’t made and the trash in the bathroom was full. The floor was dirty was well and the lights on the wall above the bed didn’t work. The lights in the bathroom worked though. Giving the area, there was someone trying to break into my room twice. Both times within the span of an hour. I let management know about this and unfortunately, there’s no helping that because there’s a high homeless population here. Overall, this inn was there for me when I needed somewhere to sleep really quickly. Everything else wasn’t the best.

No cable; guess they didn’t pay the bill. Huge hole horribly patched up; would have been better making their own door but I guess the cardboard did the trick. Towel service is beyond ridiculous; whoever does towels need to be fired

If you have to stay in Orange Park, I recommend Red Roof Inn, I heard and read a lot of bad things about it, but honestly my stay was awesome, the staff was helpful and curtious, always asking if I needed anything, DK the general manager was always helpful and nice. My room was clean and I had everything I could possibly need, it was peaceful and quiet, I enjoyed my stay there.

Sam helped me right away she took the time to take me to 2 rooms she was very nice and simple she always has a smile and I would come to the redroof just because she works there she's awesome for the company

The stay was nice. The staff was super polite and DK has the patience of an angel! Room was clean and AC blew cold ALL night! Room was also spacious and beds were comfortable. They even have security at night! The location is great as well. You can walk to Chuck E Cheese, Splitz bowling, Publix and a ton of restaurants in the matter of minutes.

The room was nice and clean, we had plenty of towels, housekeeping was was very nice and helpful and the general manager DK was very nice (he gave me a discount for being a nice lady, so kudos to him). My stay there was very pleasant and peaceful, nobody bothered us it was quiet and if I ever need to stay over night in Orange Park again it will definitely be at the Red Roof Inn.

I am truly blown away by this hotel and mainly by the General Manager, DK, and his staff. I recently stayed at a hotel on the beach in Fernandina Beach and enjoyed my stay here at Red Roof Inn way more than I enjoyed my stay there. I even booked an extra night because I'm so HAPPY with their services. From beginning to end, I've had an AMAZING experience. DK has a heart of GOLD and ALWAYS takes care of his customers. I've never been treated with such courteous and caring behaviors as I have here at Red Roof Inn. DK is very knowledgeable and caring of us as his customers, also extremely thorough. He didn't know it, but in the front office, I sat back and watched and noticed that he goes ABOVE & BEY0ND to do his best to serve every customer in the BEST way possible. He has a positive spirit and truly cares about every customer that comes to his front desk. I'm still in shock over what I witnessed. I have over 25 years of customer service experience and I understand how hard it is to wake up every day and take care of each customer fairly, despite the various personalities. DK does a PHENOMENAL job in taking care of everyone here at Red Roof Inn, even adding humor to his dealings with us. He has such a beautiful personality. I wrote this review because I saw some positive but some negative reviews and I want the CEO of Red Roof Inn to know that the negative ones has to come from people who just are looking for something to complain about. I've been to many hotels all over the states and I have never felt this taken care of. From the friendliness to the cleanliness, I am so happy and proud of DK and his staff. I am a caregiver for my parents and needed a break for a couple of days. This is the most relaxed I've been and the best sleep I've ever had in YEARS. Thank you DK and your staff for being so very caring and kind. I really appreciate EVERYTHING you all have done for me in fulfilling my requests right on time and with a huge, warm smile. I will tell EVERYONE I know to book reservations at Red Roof Inn because you all have Heart and take EXCELLENT care of your customers from check-in to check out! I'm forever indebted to you for giving me a peaceful stay away from all my stresses. I haven't felt this well-taken care of in years. I feel that DK and his staff are the REAL CARE GIVERS.

PLEASE PLEASE! DONT EVER STAY HERE! If you pull in the parking lot drive off! Me and my husband needed a room because we had been driving a long ways and needed some sleep. The rooms are freaking filthy! Hair on beds, and don’t even think about sleeping because they have BED BUGS! We heard a lot of yelling at 3am and looked outside there was 3 police officers kicking someone out. A lot of homeless/crack heads walking around. I WILL NEVER EVER STAY HERE OR AT ANY RED ROOF AGAIN! Room 148 was the room!

My stay at the RedRood on Youngerman circle in jacksonville was awesome great customer service my room was very clean clean sheets and towels Everyman and I would recommend anyway to stay there manager goes out of his way to keep a clean safe environment for all thank and will be staying again

Did not stay lost our money for 2 nights. Door did not lock, people lurking around. Looks like alot of activities was going on. Went down to Quality Inn and stayed were it was safe and nice. This place needs to be condeemed. Beware do not stay here do not recommend at all. Would of given it No stars if I could but I had to give a star to post.

I have never been so rudely treated upon check-in. We have emotional support cats. Not having seen them he assumed the smell he detected was my cats. After being notified that my daughter has a condition called hyperhidrosis. It causes people to sweat and have an unpleasant body odor especially after a long time of work, witch she had. The at the front desk D. K.had the audacity to say we better keep our room clean and no cat orders or he would have to make us lease. I am bedridden and this was only the second time I had been up in over two years. This whole ordeal was physical and mental taxing for me. D. K.proved to be a man of his word. Even though we cleaned the room daily with Resolve for Pets, Lysol for Pets, Lysol Wipes, Febreze for fabric and air. House keeping didn't even know we had cats. They told us that they didn't need to come in to the room. They didn't smell any bad odors coming from the room when we needed something from them. Week 3 my daughter went to pay for that week, she was informed that we were being asked to leave. We would have 24hrs to make other arrangements. This was 9: 30am, we began looking for another location. At 12: 30pm we got a loud knock on the door front motel security telling us we had 15mins to leave. To close this out because there is so much more. They made me daughter put our things on the ground outside of the room. D. K.and the Manager Katherine order security to put us by 5: 00pm or call the police department on us. They were allowing me to stay laying until a wheelchair could get me. They helped my daughter get me into my mobility scooter. I had to wait outside almost 2hrs this was only my 3rd time up out of bed in over two years. Customer service was zero help. They told me all of these decisions are up to the management at the location. I will be reporting this for discrimination.