Regal Chevrolet Service Center, Lakeland FL

Went in for an oil change, came out with a smoking hood and engine light on. Requested other things to be done that were recommended, but that never happened. Don't know the problem, but had to return the next day to get the oil change corrected and the other issues completed. Dustin was nice enough to give me $20 off my bill. Not enough in my opinion.

Good but slow now I'm waiting for my cover and I need to know do. My payment come out of my bank account directly I would like that very much thank you

I was really happy with my Rep "Paul". He was great at getting my service completed just before we were going out of town. He saved me both time and money and kept me within my warranty. He was also a GREAT conversationalist! I have the place, (NOT HIM by far) 3 stars because I had just had my car detailed in the inside and we got halfway down the road only to find that service people had just left black grease and hand and fingerprints all over my passenger side dash, and inside both doors. They also left huge black footprints on my newly cleaned carpet. I was very upset and had I not been going out of town immediately I would've gone back. Btw, they did the same thing last time and Jarrod had me bring it right back while he sprayed something on it and cleaned it. Kinda unacceptable

Some repair work on front wheel & fender. Took almost 2 months. Said employee problem. Did look good, but will never go there again & it was Honda related

Went in by appointment for 1 of 4 free oil changes, ended up getting tire rotation and engine flush too, but was supposed to get a complimentary car wash and that wasn't even done. How do I know they did the other things they were supposed to?

Jarrett is awesome! He definitely has the ability to make you feel less stressed about your service. Always communicates throughout my service to keep me updated. Always smiles and is respectful. Couldn't ask for better customer service!

Matthew from Regal was very professional, I had a great experience at Regal Chevrolet. I Found the exact car I wanted in tip-top shape at a great price with excellent customer service and attention-to-detail. I highly recommend this dealership.

Regal Chevrolet's service department was fantastic to work with! Stephen, my adviser was professional and such a help with my car and my needs.

I just purchase a car and loved the way the sales go out to help you in ur dream car
Edward, thanks a bunch for your help in helping me with my car

I was very unhappy when I learned that they Made choices to tack on services like a new air filter without asking me first. They also choose to do a fully synthetic oil change when I requested a standard oil change without my knowledge and my bill ended up being 2x as much as was expected.

Went in for service left with two brand new vehicles. Ms. Jennifer and Malik were extremely helpful. Ms. Jennifer went above and beyond to help us with everything, from our payments to the kind of cars were wanted to, even to the color of the cars. It was a great experience!

My experience with Reagan keeps me going back to have my services on my vehicles OEM installed, with trained technicians.

I always get good customer service this is number eight for my family great sales team Ed box is my sales guy go see him he always go's above and beyond

I brought My 2018 Z71 Colorado in because Transmission was acting up. Regal did a complete transmission flush and wow what a difference it mad. Truck drives like Brand New again. Jarrett the service rep was Great.

Jarred was very professional, he provided me with all my options, when it came to my vehicle. He provided me with a courtesy vehicle, so I wouldn't be without transportation. When I decided not to fix my car, he helped me with the next steps of getting a new car.

Purchased my newest Camaro from Regal Chevrolet. Our salesman Dalton went above and beyond our expectations. I will definitely return for
my next car

Excellent service and customer service! My service advice was very thorough and detailed in quoting out the service and prices for each item. Highly recommended.

Just want to say that it's never a good time getting your car fixed but Stephen Spong my service advisor made the process simple. A check engine light will make you feel uneasy but Stephen explained what the problem was and it was fixed in no time. I will make sure I ask for Stephen the next time I need my car serviced and you should too.

Bought a new car. I recommend asking for Edward Box to anyone who needs a vehicle. Easiest process of my life and he got me exactly what I wanted in my budget.

They are stupid that they can't put an email address in properly and i keep getting emails even though I've called and i don't even live in the state