RMS Elite Properties, LLC, St. Petersburg FL

Dealt with Mike, Drove all the way from Tampa just to be told when I got to the property in st Pete that the he wouldn’t be able for show me the apartment because he didn’t check if the current tenet was still in there. Rescheduled to see it again and he didn’t respond until 20 minutes after the scheduled time to tell me he couldn’t show it AGAIN with No text, no call, no prior warning nothing. Just no showed TWICE with no regard for my time. Do better dude. Jesus Christ.

Also this company just seems really sketchy

I rented a home for a little over 3 years from RMS elite properties. The hard working folks here took such great care of me and any issues that popped up along the way. I cannot praise Cheryl, the director of property services, enough! Any time I had a maintenance problem I would email her, and within minutes she would respond and have someone on their way to fix it! Steve is also very helpful and was able to get us into our rental home seamlessly. You seriously can't pick a better company to rent from in St. Petersburg!

I’ve been renting through RMS going on 3 years, anytime a maintenance issue or emergency is needed, response time is almost immediate or ASAP.
Cheryl personally has been nothing but excellent for me, would definitely recommend.

Responded two months later asking what property I was interested in, even though I included that in the original message. Tried to say they were low on workers which is why it took them so long. I don't care how low you are, two months to respond to asking to check out a property is unacceptable.

I tried to call for a month her name is naisha she never answer until now I will never go back because they don't care about their costumer

Been renting from them from years! Always very responsive whenever I have an issue. Stacy Flowers is great.

Have rented from them since 2014. Doreen is by far the nicest person to deal with. Her and Cheryl are very accommodating. We couldn't pay rent due to being laid off in August. Doreen worked with us they were very patient and pleasant. They are very communicative and all in all great people to rent from.

I found a rental through RMS in February 2019. They were beyond professional and responsive. The service has been the best I have ever had using a property management company. When I first moved in, I noticed the outlets were aged and they responded and upgraded the outlets immediately. The rental portal through AppFolio is easy to use and customer friendly. The owner of my property ultimately decided to switch to another property management company. During this transition the new companies were disorganized, missing information, and unresponsive. I can tell you the absolute best part of RMS is that even post management term, when I reached back to them for answers, they were timely, responsive, courteous, and helpful. I would use RMS to find my next rental in a heartbeat. This is a solid company with great communication and empathy. Easy to work with and transparent business practices. They are impeccable. I find them to be operating in integrity and honesty which are the highest bar a PM company can reach.