RoadMart Inc. - Marianna, FL

Went to Road Mart to get an alignment and they tell me I need Pitman arm idler arm inner tie rods and I got some tires price there went to sirmons in bristol tires were cheaper and i didn’t need nothing replaced and got the alignment done

Customer service from Ronald was 10/10! Super friendly and assisted me with everything i needed help with.

Purchased 1 tire and it took a hour! Then, I discovered the next day, that they took the wrong tire off! ‍️‍️‍️ SMH

They are the best! Had my rear breaks/roaders replaced. They were able to get me in/out in 1 1/2 hours. All ways professional and courteous. They will always get my automotive repair business.

They are so nice and professional. My car was overheating and battery went died. They jumped my car and started worked on it. They even took me to bk to get something to eat while my car is getting fix.

So a hour wait five customer's come in every customer bill is over a grand.funny it's tax season don't you think I wanted a simple alignment they came back with a bill of 2200 saying they could not touch it since I needed soany new parts.rips off plan and simple.

We threw the serpentine belt on our Lexus SUV while travelling to Alabama. Googled auto parts store near me and got to a Advanced Auto parts in Marianna. Then asked for mechanic shop who can repair, it was a Saturday. Only two places open, Firestone and RoadMart. Went to Firestone first, was first one at the door only to be told they had a bunch of cars from yesterday needing fixing first and that they MAY be able to get to me but it would be in late afternoon. All I got was excuses. So we headed to RoadMart where Ben met us with a CAN DO attitude. He said he will get a mechanic right on it and within 10 minutes they were under the hood. Turns out tension pulley bearing failed, they had the part and replaced belt as well. Out of there in 90 minutes. When in Marinna, drive past the boys at Firestone and go to the men at RoadMart, period!

My husband stopped by at 0730 to have my tire looked at. Was second in line. After they took three cars that was behind him he left. Customer service not important at this business.

I WOULD NOT RECOMMEND THEM TO ANYONE! I called and asked if I needed an appointment for an oil change, and the man on the phone told me I would not need an appointment. I proceeded to tell him that I don’t get off of work until around 4: 30, and they close at 5: 30. I specifically asked on the phone if I needed an appointment, and He said that it was okay and that they would fit me in and that I wouldn’t have to worry about anything. I arrived at 4: 35 the next day, and the man told me that he could not do my oil change, I am frustrated with the lack of professionalism. Don’t lie to people who should be valued customers. I wouldn’t recommend them to anyone!

Dealt primarily with the manager, Ronald. Very helpful and professional. Would highly recommend them. Thanks for your help.

First trip here I got new tires put on and a rotation, took 5 hours! If I was told this upfront I could have made arrangements to be without my car. Giving them another chance, my husband took the truck for an oil change, 3 &1/2 hours and still not done? !? ! Are you kidding me? Will NOT be going back! Rather drive 30min.to dothan and get it done in a quarter of the time. How can you rate service when it takes way longer to get simple things done?

Was traveling on i10 and my alternator went out, and got my car towed to RoadMart. They not only were able to get the part same day but had me back on the road by 6pm. I truly appreciate the honest, skilled, and professional job they did at a phenomenal price. The staff made me feel welcome while I waited and ensured I could continue my trip safely. Thank you so much!

Price seem liked a good deal front counter guy is very nice! But came in at 12: 40 been here for almost 2 hours and it almost 2: 40 shouldn't take this long to do tire work. I have experience this doesn't usually take me 30 mins. To get all tire replace. I dont know If there short on co worker but please be aware it take time. I mean a long time. I'm still here waiting on car hopefully not another hour.

I arrived at this racist shop at 11: 45, for a oil change. After sitting there for a hour and a half my car was still sitting in the same spot. Then three people walked and got there vehicle serviced before me. All I wanted was an oil change.after waiting two and a half hours I told them to forget my service. My money is green like them other three people that walked in after me, but my skin is darker. I will never go to this place ever again! They are the slowest, racist shop I ever been too, and i won't recommend them to anybody! Take my advice, if your not from marianna and white, dont go to road mart! They are crooks and they and rob you blind!

On November 23,2019, I experienced exceptional customer service at RoadMart in Marianna, FL. If you live in this area, I think you would be wise to do business with these folks. Thanks so much to them.

On 12-27-19 I called and asked if they had time for me to get an alignment on my truck and they said it would be no problem. I drove 30 min there, and was told when I got there that I would be after a f250 on the lift. It comes off, toyota pickup goes on I say to myself well it was probably just a mistake but no problem. Toyota comes off the guy looks at me and says hey I need to do an f150 real quick. F150 comes off, I have now been waiting 2.5 hours. A lady pulls up as there turning my truck around and the guy says to me that there just going to look to make sure her car was fine. 30 min later they start to do an alignment on her car first. I was there 3 hours and the only thing they did was turn my truck around and leave the windows down on it with my laptop sitting in the seat. I will NEVER go back in that place!

I trust Road Mart to provide me with the truth about what I need and a fair price. Not knowing much about the workings of my car it is essential I believe in the service and price as well as what I need to keep my 12 year old car in top shape. Road Mart meets my expectations, I highly recommend you give them a try.