Rountree Moore Nissan, Lake City FL
Address | 4262 W US Hwy 90, Lake City, FL, United States | ||||||||||||||
Phone | +1 386-269-9227 | ||||||||||||||
Hours |
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Website | www.rountreemoorenissan.com | ||||||||||||||
Categories | Nissan Dealer, Car Accessories Store, Car Dealer, Car Finance and Loan Company, Car Leasing Service | ||||||||||||||
Rating | 4.3 16 reviews | ||||||||||||||
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Rountree Moore Nissan reviews
16Definite Nissan specialists they were able to walk me through all the crazy new tech and features in my Nissan and wow there's a bunch. I love my new Nissan Armada
Very helpful when buying the car, bit not helpful and rude when where inquiring about financial question and titling.
My family only trusts doing business at Rountree Moore Nissan they really know how to treat you right.
My appointment started right on time, I was kept updated on the progress and everyone was super nice.
Stopped doing that back in 1981 but I think they got it figured out down there at the Nissan Store what a great bunch of folks.
Didn't think they could get me done but they really worked some magic and figured it out.
Brian helped me from start to finish with my visit at Rountree Moore Nissan. Very helpful. Rock on Wookiee!
Head Down to Nissan. Ask for "the Wookiee" you will not regret it. Love you bro.
They definitely helped change my opinion of the Brand name Alot by helping me get a great deal this time.
Buyer beware! The previous finance officer was advised to cancel warranties within 24 working hours. This did not happen and are still paying unwanted, and requested to be canceled warranties. Despite efforts to have this reversed at this point has not changed. With the admission of persons in leadership that the previous finance officer failed to do his job and they are having to fix the problems he created. Information I did not solicit or need to receive. However, it does prove my point as to why the warranties I requested to be dropped were not. The dealership refuses to correct this error.
My experience with Rountree and Trey has been less than great. Less than two weeks after purchasing a 2020 chevy Colorado with 61,000 miles, my check engine light came on. I called Trey to discuss possible options. Trey informed me this would be up to a sales manager, so I requested to be called back by one. I then tried to confirm with Trey that he had my phone number to provide to a sales manager, and I was met with a quick “yep” and immediately hung up on.
1 month later and multiple phone calls to the dealership, I still have not received a phone call back.
The check engine light was determined to be caused by exceedingly dirty oil, the dealership was made aware of this and they refuse to entertain the idea they forgot to do an oil change prior to my sale. I have since sent a letter to the General Manager, the Regional Director for the Morgan Auto Group (Rountree's owners), and the Morgan Auto Groups Reputation Director, with no response given.
Additionally, one month after purchase, I became aware that Trey gave me an incorrect VIN when setting up my insurance, so my truck was not insured for the first month I owned it
Would not recommend this dealership or Trey if you expect any customer service help.
Pleasant buying experience. We contacted several dealerships and Rountree came back with the best offer and they even drove a little more than 2 hours each way to deliver the vehicle to our home in Georgia. We would purchase again from this dealership. Thanks again for the pleasant buying experience.
5 stars isn't enough to award the staff here at Nissan they really were a blessing and a pleasure to work with. I would for sure recommend to all my friends and family.
To Nissan and beyond what a great team can't wait to see them when I'm ready for my next truck!
Nissan will always be a winning team as long as they keep Brian Stalvey WOOKIEE on their team
Wonderful experience with Rountree Moore Nissan. Highly recommend Floyd Gravitt, he made the experience great.