Sanitas Medical Center, Miami FL

Pleasant and helpful staff, doctor was nice and thorough as well.

Facility was clean, and social distancing was observed.

I originally had chosen my primary care doctor at Sanitas because of how quickly you can schedule appointment. My only concern was how many reviews I read that the employees were all rude. But I have never experienced that in the times I've visited.
Everyone has been super kind and helpful. Especially today with Estefania and her coworkers Giselle and Sofa. When I came to the office there was a mix-up (which was not on Sanitas' end) with some referral paperwork and they helped me by calling and faxing like crazy in order to get the necessary paperwork in time for my doctor's appointment. And they did!
Then my doctor, Moises, has been nothing but kind to me patiently explaining everything that's going on and needs to be done. He even called around himself in order to find me other lab testing sites that had an earlier available appointment.
So thank you to all of them!

Gisselle & Sofia worked with me This morning & They were Very Kind & a Huge Help to me today. I highly recommend their Services

It was so easy to set up an appointment with Sofia and Gisselle at the front desk. They answered all my questions and were so kind. The first thing I noticed when I walked in is that everything is very clean. They make the appointment so that there aren’t a lot of people around. When I went I was actually the only one in the building at that time. I was seen be Daniela Ibarra APRN. I can’t sing enough praise. She took her time to explain everything to me and was patient when I asked question after question. I would recommend this place to anyone who is looking for friendly staff, cleanliness, and great parking.

Professional, capable and personable.from initial check in with Gisselle & Sofia, to my thorough prep with MA Irai, and the attention of Dr Reyes.top notch and first class. Very caring people indeed and it shows.

Awesome center! Great customer service, great doctors, excellent team everyone is very friendly, professional and helpful. I recommend this center 100 %.

Gisselle, Estefania & Sofia were very helpful and friendly. Dr. Reyes took his time and explained concerns thoroughly.

The front desk was extremely rude. Not helpful at all. I went personally 3 times just for a simple thing. There is a girl there with blue eyes. Every rude. The worst customer service. 0 customer service skill. She will give you attitude. When you ask manager she will give you attitude again. Manager is super helpful. But you need to really get upset before you get anything done. Don’t come to this location. The girl 100% has very bad customer service skill. She told me “this is our policy that you can’t wait in the lobby”. They made a mistake on my referral letter and I need to come to the location in person 3 times. Can you imaging that. And plus they are giving you attitude. In general, the doctor and the manager are great. But the front desk girl! Rude.

I found most of Sanitas (1313 SW 27th Ave, Miami) staff to be kind and helpful. I would specially like to thank and compliment Vanessa Coy and most of all Dr. Rosangel Santiago for her extremely important and valued advice.

Thank you so much for providing such wonderful service. Dr. Rosangel Santiago and staff were very friendly and provided me with an exceptional experience.

Dr. Santiago is a truly professional physician, She is very friendly and approachable while maintaining professional and efficient standards of service. I was so very thankful for the excellent care I received at Sanitas with Dr. Rosangel Santiago.