Sarasota Bay Dental

We have enjoyed the experience at this office and appreciate the care they provide. My family has been very well cared for.

Love SBD! On time, every time which is important to me. Great staff and super clean and modern offices.

I don’t know if I’m just a one off or what, but I had a terrible experience here time and time again which ultimately caused me to go to a new office.

My first visit I showed up on a weekday 15 minutes early. I had to take time off from work for the appointment. 15 minutes after my appointment was supposed to start I was told their x ray machine wasn’t working and they would have to reschedule me. These things happen but man, what a huge inconvenience. This was red flag #1 but I didn’t consider it that at the time since it was simply a mechanical error.

So I get re-scheduled and go to my annual. My dental hygienist was late… stuck in traffic. Annoying, but again it happens. Everything went fine and they even gave me a credit on my account for the inconvenience from the first visit.

I liked it thus far so I made appts for my kids. Dentist told my husband that they have “multiple cavities” and should consider filling or even pulling their baby teeth. Took them to a pediatric dentist for a second opinion and they had a vastly different number of cavities found and they applied a topical medication to them. No teeth had to be filled or pulled. Red flag #2.

I go back a year later for another annual. They ask for my insurance card to ensure it’s still the same so I give it to them. Go back into my room and sit there and wait. Dental hygienist came in and did my x rays and cleaning (roughly an hour or hour and a half.however long it typically takes). Go out to the front where I’m now told AFTER the appt that my insurance isn’t going through and that I owe $145 for the appointment! Nobody once came and stopped the appointment to tell me my insurance didn’t go through! But they said “oh we’ll give you the new patient discount of x rays and cleaning for $95. Red flag #3

Then they tell me I have a $65 balance on my account from my LAST ANNUAL. Over a year ago! When I asked “well why didn’t anyone send me a bill? ” They informed me that their “staff members at the time weren’t the best” well who’s fault is that? Not mine! How do I even know I actually owe $65? ! So what did I have to do? Pay $160! Red flag #4

I went home, got my insurance straightened out, called back repeatedly to give them my correct insurance and get a refund. THIS TOOK 5 MONTHS! Numerous emails, follow ups, calls, etc. I have never had to chase people down like this before for a refund and for them to bill my insurance! Red flag #5

Lastly, when I switched dental companies I asked them to send my records to my new office. I never received a reply via email or a call back. Red flag #6. My office NEVER got my records. They even tried reaching out themselves. But you know what they did since they are a great dental office? Re-did my X-rays for FREE.

I would not recommend this place.

Very caring and professional, I am very impressed with everyone here- the receptionist, the x-ray tech, the dental hygienist, and Dr. Z.

Dr. Miller and Sarasota Bay Dental are professionals of the highest order! They care for their patients, rather than treating them like a number. Thank you! HIGHLY RECOMMENDED!

We were impressed at the efficiency of Dr Miller and his team. They did a good job answering our questions. The facilities are very modern and well kept.

I’m so glad we found Sarasota Bay Dental. They provide excellent service and are very efficient.

Going to visit the dentist was never my favorite thing to do but Sarasota Bay Dental is the best dental experience I've ever had

The staff at this office are phenomenal. I have horrible gag reflex and the staff were so patient with me and were very kind when taking x-rays.

This is the best dental office, and the best group of people, professional, and friendly. I’m very grateful to be one of their clients and you will be too.

I just had my fourth dental appointment at this office. Hygienist Katherine worked perfectly with my high sensitivity. Dr. Miller's associate dentist was very friendly and unlike other dentists, didnt recommend unnecessary work. Everyone is professional.and timely. I highly recommend this practice!

Fabulous experience. Had a filling fall out and Dr. Z fit me in a repaired in no time. Highly recommend this practice! C

Had a great cleaning today and the professional front desk experience was flawless as well.

My hygienist is wonderful! Very friendly and personable and does a great job on my teeth. Highly recommend!

Problem with unglued crown fixed within 2 hours of reporting it. Unbelievably responsive office. Top notch equipment.

Being a first time patient, I couldn't have felt more welcome.the office is really nice.got the grand tour.and beautiful artwork on the walls.really talented painters.and so impressed that I don't have to wear a temporary crown. I go home the same day with my new crowns! Office staff went over every detail with me.and Dr. Miller's recognizing what I needed immediately.and showed me why. I felt totally confident in him to be my Dentist!

I have had to have so much dental work throughout my life and I can’t express enough how great Dr. Robert Miller and his Team are! So friendly, professional and they make you feel so comfortable! Thank you so so much for taking care of my teeth! Y’all are the best!

Sarasota Bay Dental is a great dental office. Dr Miller and his staff are kind and friendly. I suffer from dental anxiety and Dr Miller is understanding, compassionate and empathetic to my needs. I am so glad I found his practice.